Delivery Manager

Job Description

Job Description

Salary :

SourceFuse is transforming the way today’s most successful companies develop breakthrough roadmaps leveraging Cloud-Based Technologies to boost efficiency, ensure compliance, deliver actionable insights and lower cost of total ownership.

Job Responsibility :

The incumbent shall be responsible for reviewing the client's needs and planning and coordinating delivery activities. She / he shall build a positive and productive work relationship with customers.

Manage the delivery team and timelines of various ongoing projects. Serve as the single point of contact for all customer queries and concerns.

6+ years experience in delivery management, Program Management, client servicing, project management and scheduling, and should be willing to make themselves available for the occasional night time client call.

Education :

• Graduate or Post Graduate in Computer Science / Information technology.
• Project management certification or experiences must.

Delivery Manager Key Responsibilities and Required Experience

• Shall manage delivery engagements end-to-end and manage high visibility and high business impact projects.
• Shall oversee the development and technical aspects of delivery as well as sourcing of people, methodologies, and processes of the setups.
• Shall monitor key performance indicators for projects being managed by self
• Lead planning, estimation and method of controlling project cost.
• Shall plan and implement strategies to solve significant escalations and mitigate critical risks. Responsible for the quality and timeliness of the deliverables of their respective team.
• Identify problems and actionable tasks that enable quick resolution.
• Implement Corrective and Preventive actions as and where necessary on the project
• Ensure SOW deliverables are delivered as per the expected Quality, Schedule and Budget.
• Ensure Customer Satisfaction at all given opportunities and at the same time be able to negotiate challenging schedules and timelines.
• Be proactive and respond to customer and internal project needs on priority.
• Work with the CTO and COO to define and refine best practices at every stage of the software life cycle.
• Responsible for choosing and setting up project management tools and techniques in order to organize and manage a project team, identify, analyze and properly respond to project risks, conduct planning and grooming, estimation, tracking, reporting monitoring and communication.
• Work with Pre-Sales team and prepare proposals / bids / SOWs / contracts.
• Accountable for making decisions and establishing solid working relationships within a team, effectively delegate tasks, encourage the team to follow their commitments and hold them together in common purpose toward the right objective.
• Shall work closely with various clients to ensure they have the correct resources to achieve the delivery of its technology Projects on time and budget.
• Identify improvement opportunities and track them to closure.
• Inspire and motivate team, conflict resolution and mentoring team members, responsible for resource appraisal.
• Support team in career growth with respect to organizational objectives. effectively recognizes and rewards desirable performances.
• Coach and mentor team on various aspects

Candidates with a background in technical development who aspires to transition into a managerial position can also apply for this role.

remote work