A company is looking for a Vice President of Technical Solutions and Services to drive technical excellence and enhance customer engagement across SaaS offerings.
Key ResponsibilitiesLead and scale Technical Success, Professional Services, and Renewals teams with innovative strategiesOversee technical solution delivery and drive continuous improvement for customer outcomesCollaborate with cross-functional teams to align product development with customer and partner insightsRequired Qualifications15+ years of experience in technical management roles within SaaS companiesDemonstrated experience in building a customer-first organizational cultureAt least 5 years of experience in cloud architecture, security, or professional services deliveryExpertise in cloud security technologies and understanding of cloud transformation trendsProven experience in driving operational excellence and data-driven decision-making
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