Sr. Manager, Product Management, Associate Intelligence

Center 3 (19075), United States of America, McLean, VirginiaSr. Manager, Product Management, Associate Intelligence

Capital One is a high-tech company, a scientific laboratory, and a customer and tech focused company reaching millions of consumers.

We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration, changing the way our colleagues work, and delivering great experiences for our customers.

As a Sr. Manager on the Associate Intelligence team, you will be part of the team designing and delivering best in class ML and AI products to empower our customers, the Capital One workforce with next-generation technologies and products.

This role represents the needs of the customer to inform our product roadmap, ensuring we are building and delivering to the needs of the customer and the intended business outcomes.

You will be responsible for strategy and feature definition and development in partnership with our technology teams.

The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs;

they are passionate about generative AI and have begun their learning journey on the capabilities and uses of these technologies.

They are comfortable in conversation with engineering and data science teams as well as stakeholders and senior leaders.

Technical Product Managers engage with developers, business leaders and stakeholders, and build technical product vision, strategies and roadmaps, driving objectives throughout the entire product lifecycle.

Your expertise and insights will improve Capital One’s customer experience. This role is integral to driving technology innovation and better customer experience at Capital One.

Specific responsibilities include, but are not limited to :

Define user requirements, strategy and prioritization

Develop and communicate the product vision and strategy for key components and features.

Responsible for direct ownership of products including customer and product definition, design, monitoring, governance and alignment of key stakeholders.

Understand the needs of business stakeholders, data scientists, engineers and Capital One customers.

Prioritize the product backlog to maximize business and customer outcomes.

Incorporate design thinking and analytics to inform product design.

Enable collaboration and ensure communication between teams.

Maintain a healthy backlog of work and play a critical role in many agile ceremonies.

Support the team with escalation and resolution of impediments.

Collect and analyze data to make data driven decisions on product strategy and design.

Make hard trade-offs to achieve goals

We want you if you are :

Passionate about building impactful products.

Excited about using data to design new to market products and capabilities.

You have expertise in, or are excited about, machine learning and the latest technologies in AI

Excited about influencing AI strategy including helping prioritize multi-year high impact initiatives

Ground your decision-making in data analysis and experimentation

Already on your journey to Machine Learning and Generative AI fluency, even if via non work-related training, reading, and experimentation.

You enjoy putting yourself in the shoes of customers. Even better if you have experience doing this with internal customers.

You are a learner who is able to quickly get up to speed in a highly technical environment.

You are experienced working in an Agile environment.

You are a do-er who can also zoom out and think strategically.

You have excellent oral and written communication skills.

You are highly collaborative and have the ability to influence and lead.

Basic Qualifications :

Bachelor’s Degree or military experience

At least 5 years of experience in digital product management

Preferred Qualifications :

MBA or advanced degree in science, math, engineering or related fields

Knowledge of or demonstrated investment in learning about emerging machine learning methods, techniques, and applications

6 years experience in digital product management, engineering management, analytics related products, data science

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $199,100 - $227,200 for Sr. Mgr, Product Management