Associate Director of Youth Workforce Development

Job Description

Job Description

Description :

Under the direction of the Director of Workforce Development, the Associate Director of Youth Workforce Development will lead an innovative team of service providers and education professionals that will work collectively to operate innovative workforce development and education programming for youth in the South Los Angeles area that face the greatest barriers to finding employment and education.

The Associate Director will be responsible for overseeing the daily operations of all workforce development and education programs, ensuring client focused service implementation, data entry, and grant performance.

To make this happen, the Associate Director will operate from a high level of accountability while providing support to the SLAYB Program Manager and YouthSource Center Manager.

The following youth programs currently operate under Workforce Development :

South Los Angeles YouthBuild (SLAYB) South Los Angeles AmeriCorps Los Angeles Community Action Team (LA CAT) VCN YouthSource Center HireLA LA Youth at Work WIOA Youth Other programs when assigned.

This position will be responsible for utilizing various internal and external systems to monitor and track grant performance, personnel performance, and grant expenditures.

The Learning and Evaluation (L&E) and Fiscal Team will collaborate with the Associate Director of Youth Workforce Development to make sure all personnel and programs are operating at their full potential.

Policies and procedures will be implemented to establish quality assurance and control that will promote a high performing environment for all staff.

The Associate Director will also be responsible for assisting in the development and maintaining of key relationships and partnerships with reputable community-based organizations, public system partners, City of LA departments, key stakeholders, and funders.

The following responsibilities have been established to ensure the success of the workforce development department :

ESSENTIAL DUTIES & RESPONSIBILITIES

Partnership Development and Sustainability

• Ensure all department policies and procedures are adhered to by the community, personnel, and youth participants.
• Attend all city and state mandated WIOA and workforce development meetings (WDB committee meetings, WIB committee meetings, EWDD YSC meetings, private and public funder required meetings.
• Maintain relationships with local employers, including LA / OC construction and building trades and business advisory committees.
• Monitor relationships with community-based organizations and government agencies to promote collaboration, solve problems, and identify resource mapping that increases service access for youth.

Program Development

• Work closely with the program managers to make sure all services are in alignment with CRCD’s vision and mission as well contributing to the organization 5-year strategic plan.
• Conduct monthly and quarterly data inquiries to assess, evaluate and improve program and staff performance.
• Monitor the full integration of all fourteen program elements within the WIOA services.
• Conduct semi-annual subcontractor monitoring and corrective action plans.
• Work with the Learning & Evaluation team to schedule and host quarterly and annual client focus groups that lead to potential program enhancements.

Project Management

• Work closely with the program managers to make sure all services are client- focused and are in alignment with CRCD’s vision and mission and follow the organization 5-year strategic plan.
• Monitor internal and external systems to ensure performance goals are being met including but not limited to enrollment, program completion, measurable skill gains, and post-program placements.
• Work with managers to improve program operations, coordination, and collaboration among CRCD, subcontractors, and other systems partners.
• Ensure the VCN YouthSource Center meets the SOFA 4-Star requirements on an annual basis.
• Work with the Director of Workforce Development, grant accountant, and Learning & Evaluation team to monitor and manage grant expenditures, leveraged resources, and in-kind contributions.

Strategic Planning

• Provide Youth Workforce program updates, successes, challenges, and progress towards CRCD’s 5-Year Strategic Plan.
• Assist with organizing and facilitating annual work plan development, annual department planning retreats, and working with managers with individual staff work plans.
• Participate in Service Planning Area 6 (SPA-6) service delivery priorities.
• Uphold CRCD’s Mission Statement and 5 Year Strategic Plan

Fund Development

• Assist with grant related application request with federal and private funders.
• Support grant managers, executive team, and grant writing consultants with grant applications and fundraising. Activities include attending bidders’ conferences, reviewing RFP’s, FOA’s, NOFAs, and participating in the Greenlight Process.

Youth Workforce Development Operations

• Develop, implement, and monitor organization and department policies and procedures that meet the needs of program operations and the clients we serve.
• Work with program managers to ensure compliance practices are being
• administered throughout all programs and the organization to ensure programs
• are following funder guidelines, service delivery is in accordance with program
• scope of services, and performance goals are on track.
• Provide oversight of day-to-day operations in partnership with program managers.

Customer Service

• Provide support to the program managers and service staff to implement an authentic client engagement platform and feedback for program enhancement.
• Implement practices in alignment with CRCD’s Client-Centered Approach to service delivery and ensure staff are providing high quality customer service.
• Prioritize the implementation of CRCD’s Integrated Service Delivery Model to increase service and program access for all clients.

Leadership

• Lead continual improvement practices with the managers and Director of Workforce Development.
• Provide supervision, coaching, and guidance to all program managers in accordance with CRCD’s Supervisory guidelines.
• Coordinate annual personnel performance evaluations and progressive disciplinary procedures.

Requirements :

• 5-years of youth programming management experience
• Education Requirement : BA Degree, MSW preferred.
• 3 years of professional WIOA and combined with other workforce development experience can be used as a substitute for education.
• Experience managing and supporting programs that serve vulnerable populations (Reentry, Former or Current Foster Youth, Homeless, Veterans, and Unemployed).
• Experience with the City of Los Angeles CalJOBS management system / oversight.
• Additional system experience with Salesforce and DOL MIS is a plus.
• Reliable, flexible team player who works well with minimal supervision, has a strong work ethic, and an ability to set and maintain personal boundaries.
• Demonstrated ability to manage multiple workforce development projects simultaneously.
• Must provide proof and references of past work experience to validate the
• demonstrated ability.
• Experience working in communities with higher-than-normal gang activity, substance use, and homeless youth and adults.
• Experience participating in or writing funder performance reports.
• Reliable transportation : Valid driver's license and car insurance as required by law and CRCD company policy.
• Knowledge and proficient in Microsoft Office (Excel, Word, Power Point)
• Experience with facilitating small and large groups meetings and partnership collaboratives.
• A minimum of 5-years supervision and management experience (Preferably in non-profit workforce development and human services).
• Experience with participating and adhering to annual fiscal and performance audits.

SALARY RANGE

$75,000 - $85,000

BENEFITS

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including :

• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Dental / Vision / 85% employer-paid & 45% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole life insurance with cash benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work / life balance

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County.

CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

You may direct any additional questions regarding Reasonable Accommodations or the Equal Employment Opportunity for the position (s) to the EEO / ADA Coordinator.

EEO / ADA Coordinator contact : Stacey Cabling (213) 743-6193.