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Solutions Engineer - US Commercial, San Francisco Bay Area (San Francisco)

Solutions Engineer - US Commercial, San Francisco Bay Area (San Francisco)

CiscoSan Francisco, CA, United States
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Meet the Team

As we continue to uphold our standard of excellence inCisco's Commerical segment, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers andanticipatetheir needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident ourteamprovides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

Your Impact

Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. The SE will partner with our AccountExecutivesin a pre-sales technical function,showcasingCisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and staycurrent;the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence.

Including the above, the SE will perform the following functions :

  • Technology solution consultant to the customer and the Cisco account team
  • Leveragean array of Cisco technology, services, and support specialists
  • Collaborate closely with the AccountExecutiveon account planning activities
  • Educate the customer on Cisco differentiation, creating demand
  • Set a brand preference to Cisco
  • Align Cisco's product and services capabilities to customers business drivers

Minimum Qualifications

  • 5+ years of industry-related experience
  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis isrequired
  • Knowledge of Cisco's Solutions, and networking fundamentals
  • Locatedin San Francisco Bay Area with the ability to be onsite as needed
  • Preferred Qualifications

  • CCNP, CCDP, or similar vendor certification preferred.
  • Customer intimacy skills
  • Pre-sales experience preferred.
  • Typically requires BS / BA (EE / CS) or relevant experience
  • #WeAreCisco

    #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

    Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

    We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

    Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

    Message to applicants applying to work in the U.S. and / or Canada :

    When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and / or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

    Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows :

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
  • For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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    Commercial Francisco • San Francisco, CA, United States

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