Manager, Product Design

The Opportunity

This isn't just a management role in Product Design-it's a chance to shape the future of how we build, scale, and deliver user-centered design at Sitetracker. As our global design team grows and our product complexity scales, we need a design leader who thrives in ambiguity, owns outcomes, and relentlessly pursues excellence.

You won't just guide the design direction-you'll ensure consistency, quality, and innovation across an entire product domain. Whether it's aligning teams across geographies or executing our collaborative vision for leveraging AI and our design systems, you'll step into a high-impact role that combines strategic leadership, hands-on problem solving, and deep systems thinking.

Our top performers are strategic, quality-obsessed, and deeply invested in their teams. They challenge assumptions, elevate design standards, and coach others to greatness. You'll have the freedom to own your vision and the backing of leadership who see design as essential-not optional. If you're excited by complex workflows, cross-functional collaboration, and developing future leaders in design, this is your next defining move.

What You'll Do

As the Manager of Product Design, you'll take ownership of a global design team and drive high-impact projects from concept to execution. You'll lead with empathy and excellence, ensuring that our solutions are rooted in rigorous research and delivered with precision and care.

You'll unify product designers across time zones, build momentum behind our design system evolution, and coach designers to push the boundaries of what's possible-all while cultivating a team culture of learning, innovation, and delivery. This isn't just about execution; it's about strategic leadership and building the systems that scale great design across the company.

You'll also :

Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation

Shape and execute the 12-18 month strategic roadmap for your domain

Establish strong collaboration between US and India-based team members

Build a resilient, scalable team by onboarding top talent and mentoring high performers

Deliver seamless end-to-end customer workflows that align with our design system and product goals

The Skills You'll Have

Act with Agency : Proven ability to operate in scrappy, resource-constrained environments

Hands-on approach to execution; you're not afraid to roll up your sleeves

Champions new ideas and shows strategic thinking beyond the immediate role

Builds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal research

Has a "builder" or founder mindset and uses AI heavily in daily workflows

B2B UX Design

Portfolio demonstrates impact on key metrics such as ARR or product usage

Clear, well-articulated design process grounded in B2B product development

Prior experience with Salesforce or designing for similar enterprise platforms

Leadership / Management Skills

Direct management experience, with a passion for growing individuals and teams

Has led a transformation in design strategy or team capability

Balances strategic vision with delivery; embraces the "player-coach" mindset

Experience managing global teams, especially in India

Deep experience defining and executing team-wide design strategies

Research

Combines qualitative and quantitative research to guide decision-making

Understands the balance between speed and depth in research

Demonstrates how research directly shaped design outcomes

Tackled highly ambiguous problems with user-centered discovery

Conducted onsite or hard-to-access user research and worked creatively with proxies when needed

Within 90 Days, You'll :

Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain points

Understand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectives

Begin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domain

Assess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attention

Within 180 Days, You'll :

Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversight

Develop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processes

Be executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiences

Establish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domain

Within 365 Days, You'll :

Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiency

Position your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancements

Achieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidates

Drive breakthrough innovation initiatives that transform both internal design processes and deliver cutting-edge product capabilities for enterprise customers, establishing Sitetracker as a design innovation leader in the critical infrastructure industry