Quick Lane Advisor

Job Description

Job Description

At Sioux City Ford, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee here at Sioux City Ford, is absolutely critical to our success.  Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We provide our employees with the resources, training, and support to continue growing in their position and take on new challenges.  As the largest locally owned dealership, we are committed to Sioux land through philanthropy and community partnerships.

We are always looking for friendly, self-motivated individuals with excellent people skills to help provide an outstanding customer experience.

Sioux City Ford Lincoln is looking to add a Quick Lane Advisor to our team. As a Quick Lane Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests .

What You’ll Do

• Deliver a positive first impression to each guest with a warm, friendly greeting
• Present oil change options and additional services based on manufacturer recommendations
• Build trust and win repeat, loyal customers
• Evaluate customers' needs, working quickly and efficiently
• Master  products, services, and company knowledge
• Maintain sales goals set out by management.
• Maintain CSI rating at or above group average with goal of being in the top 10%.

How you’ll succeed