The Insurance Care Advisor answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.
Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve.
Your Impact :
- Answers all incoming telephone calls promptly / professionally and documents calls in accordance with department protocols.
- Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.
- Provides accurate information to insured in accordance with company policy or research information, when necessary (i.e.
use computerized system to verify coverage, payment received, etc.)
- Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution.
- Obtains comparative quotes on personal lines insurance (i.e., automobile, homeowners, renters, etc. and presents to insured).
- Audits insurance applications for accuracy and enters new insured on computerized system. Audits new business pending files by date, following up with carriers if policy is not received timely.
Successful Candidates Will Have :
- High school diploma or general education degree (GED).
- 2 or more years of experience in customer service and / or sales, preferably in the insurance industry or equivalent combination of education and experience.
- Demonstrated proficiency with computers including MS Outlook, Word, Excel.
- NYS Property & Casualty or Personal Lines license.
At One80 Intermediaries, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, and 10 days of paid time off and 11 paid holidays for eligible employees.
The total compensation for a position may also include other elements dependent on the position offered. The expected pay range for this position is $22.
00 - $23.00 plus discretionary bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.
One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel / accident and health, affinity and administrative services, and warranty business.
Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States.
In 2022, Business Insurance ranked One80 as the 5th Largest MGA / Underwriting Manager / Lloyd’s Coverholder, and 5th Largest Underwriting Manager in the country.
Remote Care Advisor
A company is looking for a Care Advisor (Payer) for remote positions. ...
Agile Product Owner/Sr. Advisor - Evernorth Accountable Care - Hybrid
Evernorth Accountable Care is a new business focused on partnering with healthcare providers to form value-based care relationships, improving care for patients and reducing total healthcare costs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum...
Personal Lines Account Manager - Insurance - REMOTE
Personal Lines Property & Casualty insurance experience. Personal Lines for Account Manager positions. Manage Personal Lines client accounts with the focus on building and/or strengthening relationships by providing exceptional customer service. Put your Insurance Experience to work – FROM HOME!...
Commercial Lines Account Manager - Insurance - REMOTE
Commercial Lines Property & Casualty insurance experience. Put your Insurance Experience to work – FROM HOME!. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry ...
Actuary or Associate Actuary - Commercial and/or Personal Lines - REMOTE
Perform pricing studies to evaluate the profitability of company's insurance products. Put your Insurance Experience to work – FROM HOME!. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving i...
Personal Lines UNDERWRITER - REMOTE
Solicit and evaluate insurance applications to approve or decline risks based on company guidelines. Personal Lines Property & Casualty insurance industry experience. Personal Lines Underwriter or Associate Underwriter positions. Underwrite and produce a profitable personal lines book of busines...
Client Insurance Advisor - Remote
S Must have a State Approved Life Insurance License OR be willing to obtain state approved Life Insurance License ** This is a 1099 Commission Only Position *** Ability to scale and grow profitable business Benefits We assist families with financial planning strategies in the areas of mortgage prote...
Licensed Personal Lines Insurance Sales Agent
Our company’s rapid expansion makes this an exciting time to sign on as a Personal Lines Insurance Agent! We are seeking an enthusiastic problem-solver with a knack for building new business relationships while simultaneously nurturing existing ones. Previous experience in the insurance industry as ...
Personal Lines Sales Executive
Generous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement Program. Per...
Now Hiring - Remote Licensed Insurance Sales Representative
Fabio Soto - State Farm Agency, located in Whittier, CA has an immediate opening for a full-time, Remote Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. If you have experience in the ...