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Client Relationship Consultant 2 (Banker) - Centennial, MN
Client Relationship Consultant 2 (Banker) - Centennial, MNU.S. Bank • Circle Pines, MN, US
Client Relationship Consultant 2 (Banker) - Centennial, MN

Client Relationship Consultant 2 (Banker) - Centennial, MN

U.S. Bank • Circle Pines, MN, US
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Client Relationship Consultant 2 (Banker) - Centennial, MN at U.S. Bank

Join to apply for the Client Relationship Consultant 2 (Banker) - Centennial, MN role at U.S. Bank. This position focuses on building relationships with customers through in-person, by-appointment, and virtual interactions to provide counsel, assess banking needs, and educate clients on deposit and loan products and digital services. The role emphasizes a digital-first mindset and proactive client outreach to identify solutions that meet each customer's financial goals.

Responsibilities

  • Build and foster client relationships through proactive outreach, follow-up, and understanding financial needs and channel preferences.
  • Identify solutions for new and existing clients by effectively engaging and communicating with clients.
  • Maintain working knowledge of consumer and business banking products and services, including digital offerings.
  • Provide a consistent, optimal client experience by greeting clients and processing basic transactions; develop collaborative partnerships with branch team members.
  • Open new consumer and business accounts, complete service requests, and submit credit applications.
  • Educate clients on emerging and self-service digital products to assist with meeting financial needs.
  • Leverage resources and technologies to optimize the client experience and ensure operational excellence and accuracy.

Qualifications

Basic Qualifications

  • High school diploma or equivalent
  • Typically has a minimum of three to four years of job-related retail banking experience or a combination of experience and commensurate training

    • Preferred Skills / Experience

  • Proven ability to build and foster client relationships through proactive outreach and follow-up
  • Strong ability to engage and communicate with clients
  • Thorough knowledge of applicable bank policies, procedures and support systems
  • Excellent customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to identify a customer's true needs with a digital-first approach
  • Ability to make appropriate recommendations that meet customer needs reactively and proactively
  • Experience in the financial services industry preferred

    • If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits

    Our benefits and total rewards are designed to help you and your family thrive, including health coverage, life insurance, disability, parental leave, retirement plans, paid vacation, paid holidays, adoption assistance, and Sick and Safe Leave. Benefits vary by role, location, and hours.

  • Healthcare (medical, dental, vision)
  • Basic and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation and up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals

    • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

    E-Verify : U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program where required.

    The salary range reflects figures based on the primary location listed first. Actual range may differ based on location. Pay Range : $20.00 - $24.09

    Posting may be closed earlier due to high volume of applicants.

    Posting location : Centennial, MN

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    Relationship Banker • Circle Pines, MN, US