Job Summary
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Coordinate patient care for all fracture patients. Schedule appointments, obtain referrals, assist during clinic hours, and reconcile daily charges and notes.
Minimum Job Requirements
- 2-5 years of clinical, physician, and / or medical clerical office experience required.
- Bilingual in English and Spanish.
Essential Duties and Responsibilities
- Provides clerical and administrative support to the Leaders and Physicians.
- Ensures medical supplies and inventory are maintained for the clinics.
- Obtains all necessary authorization & documentation prior to patient visit.
- Coordinate patient care for fracture patients from UCC's and other facilities.
- Schedule appointments / registers patients in PEDS schedule book and coordinates referrals for Ortho & Radiology x-rays.
- Manage clinic flow, greets, route, and assist patients with questions and / or concerns.
- Coordinate follow-up care including diagnostic testing, rehab, and future appointments.
- Reconcile billing charges and clinic notes for physicians.
- Maintain database of patient volume, demographics, and origin of initial care.
- Coordinates staff (Ortho Techs and Physician Assistants) coverage for clinics on a daily basis.
- Oversee and coordinate volunteer resources assistances at the clinic.
Knowledge / Skills / Abilities
- High school education or equivalent preferred.
- Knowledge of electronic patient scheduling.
- Ability to multi-task and work in high volume environment.
- Able to adapt and react calmly under stressful conditions.
- Able to set priorities and meet deadlines.
- Abilities in prioritizing, successfully handling multiple concurrent tasks, strong problem solving skills, attention to detail, and working in a team environment.
- Ability to work independently and flexibly with minimal supervision.
- Ability to represent department / function in a professional, courteous and efficient manner.
- Ability to communicate verbally and in writing.
- Able to maintain confidentiality of sensitive information.
EOE DFW)
Updated 7 / 21 / 2015
Job : Clerical / Administrative
Primary Location : Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus
Department : NCPS-ORTHOPEDICS & SUPPORT-3100-466790
Job Status : Full Time
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