lounge and beverage manager

Summary of Position :

The Lounge Manager assists the General Manager (GM) in overseeing lounge operations, ensuring that corporate standards of service are upheld.

Duties & Responsibilities, including but not limited :

Lounge Presence :

• Serve as the primary presence at the lounge host stand and circulate throughout the lounge and balconies.
• Maintain constant communication with servers, captains, and guests during service.

Guest Interaction :

menus and assisting guests with seating.

Reservation and Seating Management :

arrival.

Beverage Management :

Operational Knowledge :

steps.

phones, making reservations, bussing tables, waiting on tables, and making drinks.

Team Management :

of guest care.

Liaison Duties :

Ambiance Maintenance :

Guest Relations :

Pre-Shift and Transition :

of each shift.

Administrative Support :

Team Development :

Decision-Making :