Product Analyst

Job Description

Job Description

About MCU :

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members.

For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals.

With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview : The Product Analyst is responsible for supporting the Product Management team with product launches, market research, leverage data and develop monthly dashboard and report for product managers.

Drive and lead product dashboard to understand product performance, gaps in product and member needs and provide recommendation to product managers.

Responsibilities :

Specific duties include, but are not limited to, the following :

• Provide analytical support and develop monthly reports on product performance using various volume, revenue, and cost metrics.
• Extract and leverage data sources from various systems to perform data validation on monthly product data, and if necessary, liaise with product stakeholders to ensure data integrity.
• Automate routine reports to improve efficiency.
• Assist with various product related initiatives including but not limited to pricing analysis, collateral material, product dashboard, etc.
• Support key product launch and implementation.
• Conduct market and competitive research to identify opportunity alongside Product Managers.
• Conduct member research to identify key member pain points.
• Provide accurate ad hoc reporting, when requested by business line and product management stakeholders.
• Perform other related duties as requested and special projects as assigned.

Requirements :

• Bachelor’s degree (BA, BS, BBA, etc.) required or a minimum of five years directly related experience
• Minimum of 3+ years of experience in Banking Industry working and strong knowledge & understanding of financial products (Consumer Deposit & Lending products)
• Strong reporting, decision making, analytical and problem-solving skills. Highly flexible and able to quickly adapt to changing priorities
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail
• Technical Skills : Intermediate Proficiency in Excel (pivot tables, conditionals, data models, vlookup, INDEXMATCH, etc.

required, familiarity in database querying (SQL, Power BI)

Why you’ll be a good fit :

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday.

These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following :

Results You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve.

Be proactive, not reactive.

Agility You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork You’ll work to achieve common goals as part of ONE TEAM.

Ownership You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you :

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home.

Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $80,000 - $90,000 Annually