Assistant General Manager

Job Description

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles.

Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job?

In short, you will assist the General Manager in creating and fostering an environment where we exist to improve the lives of our employees and customers.

The Assistant General Manager is an integral part of the sales team and assists in leading all facets of the employee experience, the customer experience and dealership operations.

In long, you will :

• Conduct team meetings to set daily direction, motivation and collaboration to achieve targets correctly.
• Maintain a high level of awareness to assist customers and team members as needed.
• Train and develop employees to advance through a career path.
• Execute company initiatives and expectations, while coaching employees to understand the "why" behind what we do and gain overall buy in.
• Collaborate with the General Manager to identify areas of opportunity within the dealership and discuss effective strategies.
• Take ownership of General Managers responsibilities when necessary.

So What Kind of Folks Are We Looking for?

• Master of managing. Effectively manage and work with all levels of employees and customers.
• Takes a hold of the wheel. You’ll need to take the initiative and be comfortable doing so.
• Quality decision maker. Good decisions are made based on knowledge. We’ll need you to gather all the facts and take them all into consideration when making decisions.
• Top of the "Line" communicator. Ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Critical thinker. We need folks that don’t simply accept all arguments and conclusions but rather have an attitude involving questioning arguments and conclusions.
• ListenersNot Hearers Seek to understand, do not hear to reply.
• A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!
• Level headed. You’ll need the ability to maintain personal composure when confronted with a difficult situation.
• Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.

The Specifics.

• High School diploma is required; Associate or Bachelor’s degree is preferred.
• 3+ years of sales and / or customer service experience.
• Some leadership experience required, preferably as a Retail Manager or Store Manager.
• Valid driver's license with a decent driving record the previous 3 years.
• Ability to pass a drug test and a background check.

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well money matters!
• Consistent Work Schedule. We are strong believers in work / life balance. We’re closed on Sundays to give our employees valued time with family and friends.
• Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done.
• World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.
• Paid Time Off & Paid Holidays. Not just lip service : we work hard, to play hard.

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this : 90% of our rockstar employees say they feel right at home here.

We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others;

Comparably Awards : Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime.

Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!