PROGRAM & SERVICE DELIVERY MANAGER

Program & Service Delivery Manager

General Services Administration

Location

Few vacancies in the following location :

Relocation expenses reimbursed

Telework eligible

Yes as determined by agency policy

Duties

Summary

As a Program & Service Delivery Manager, you will be responsible for the overall leadership, policy, vision and program direction for the Regional Acquisition Program.

Location of Position : GSA-FAS, Assisted Acquisition Services, Northeast and Caribbean Region, One World Trade Center, NY, NY

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Responsibilities

As a Program & Service Delivery Manager, you will be responsible for the overall leadership, policy, vision and program direction for the Regional Acquisition Program.

This position is located in the Federal Acquisition Service, 2QFA, New York, NY. This office is responsible carrying out programs that provide vital acquisition solutions which are central to the mission of customer agencies.

• Develop and implement plans to assure accomplishment of customer service program objectives.
• Market and sell current and / or new services to existing and potential GSA customers.
• Coordinate and develop operational instructions to carry out the delivery of Assisted Acquisition Services (AAS) products and services.
• Manage and lead the operation of all Assisted Acquisition Services (AAS).
• Monitor the performance of contract administration duties. Travel Required

25% or less - Occasional travel

Supervisory status

Promotion Potential

Requirements

Conditions of Employment

• Meet time-in-grade requirements within 30 days of closing date
• U.S. Citizenship or National
• Apply online (See How to Apply section.)

If selected, you must meet the following conditions :

• Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 5 investigation level). You must be granted this clearance before you can start the job.
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Securitys e-Verify system for this.

Any discrepancies must be resolved as a condition of continued employment.

Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position. Qualifications

For each job on your resume, provide :

• the exact dates you held each job (from month / year to month / year)
• number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.

g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click .

The GS-15 salary range starts at $147,994.00 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.

Specialized experience is defined as having supervisory experience managing or leading an acquisition team including planning, coordinating, and evaluating work efforts while implementing timely and effective solutions for an organization involved in sales, acquisition, financial management and project management in the areas of information technology, acquisition, and contract administration.

Experience in strategic planning, policy management, program management, organizational planning and management and human capital management is required.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit status : NONE

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

Relocation-related expenses are not approved and will be your responsibility.

GSA does not accept applications or application materials submitted with Government-paid postage.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you are found qualified for the position, your responses to the self-assessment vacancy questions will be used to assign a numerical score.

If your responses to the vacancy questions are not supported by your resume then your score may be adjusted lower by the Human Resources Specialist.

Scores are not augmented by Veteran's preference points for this type of announcement (Merit Promotion). You will be evaluated on the vacancy related questions that were designed to assess your overall possession of the following competencies / knowledge, skills, and abilities :

• Knowledge and experience in evaluating the adequacy, cost effective and appropriations of requirements to satisfy IT, Network and Professional service requirements.
• Knowledge of the laws and rules relating to acquisition and contract management.
• Comprehensive knowledge of qualitative and quantitative techniques to analyze and monitor the effectiveness, efficiency and productivity of services.
• Knowledge and skill in setting objectives for the Branch, determining the most efficient and economical manner by which to accomplish assigned workload, establishing priorities, allocating workload across subordinate sections, and providing positive direction to subordinates on goal attainment and methodology.
• Knowledge and skill in performing the full range of first and second level supervisory responsibilities for subordinate staff members in an organization.

A variety of assessments / assessment tools may be used to evaluate candidates for specific vacancies covered by this announcement.

Candidates will be notified when further assessments are implemented and provided with instructions on how to access and complete the assessments.

If you are an Interagency Career Transition Assistance Plan eligible or a GSA Career Transition Assistance eligible, you must be considered well qualified (minimum score or 85) to receive priority.

To preview questions please . Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk

Trust determination process

Benefits

You will have access to many including :

• Health insurance (choose from a wide range of plans)
• Life insurance coverage with several options
• Sick leave and vacation time, including 10 paid holidays per year
• Thrift Savings Plan (similar to a 401(k) plan)
• Flexible work schedules and telework
• Transit and child care subsidies
• Flexible spending accounts
• Long-term care insurance
• Training and development

ELIGIBILITY / QUALIFICATIONS : Your application will be reviewed for all requirements.

• REFERRAL TO MANAGEMENT : If you meet all the requirements, you may be referred to management for review and a possible interview.
• SELECTION / TENTATIVE JOB OFFER : If you are selected, you will receive a tentative offer and start the suitability and / or security background investigation process.
• FINAL JOB OFFER : Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
• FINAL COMMUNICATION : Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS.

Go to My USAJOBS and then to Applications.

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate.