Role : Technical Writer
Location : 100% Remote
Contract-to-hire
Rate : $47-50 / hr
Job Description Summary :
Responsibilities :
- Have in-depth knowledge of the function, features, and technical requirements for implementation of MMS solutions.
- Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
- Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.
- Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
- Maintain training to remain current with knowledge depth on new versions and product releases.
- Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
- Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases
- Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
- Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases
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