Corporate Accounts Administrator

Description

Join a Milwaukee Journal Sentinel Top Workplace hall of fame company, 15 years in a row! Maybe it's our focus on employee culture, maybe it's the generous time off, or just that we are an Employees First company altogether, but there's a reason why you'll find most of our employees have made Inpro their career, not just a job.

This position exists to act as a liaison between all departments for Corporate Accounts as assigned by management and to assist with the day-to-day leadership and training within all levels of the sales department specific to interactions with Corporate Accounts.

Qualified candidates will consistently perform at a high-level working towards achieving corporate goals and Inpro's Mission Statement.

Primary Duties :

• Assist with development of new and existing Corporate Accounts.
• Coordinate onboarding and maintenance of all Corporate Accounts between Inpro departments.
• Be the expert in the sales process for our Corporate Accounts to ensure customer satisfaction.
• Assist with training and updating general sales staff on Corporate Accounts updates.
• Update and maintain sales reports for Corporate Accounts.
• Assisting with setting up new and maintaining EDI programs within Corporate Accounts.
• Assist with negotiating contracts and rebate programs.
• Update and maintain contracts, special pricing and rebate programs.
• Work with IT to develop efficiencies in our processes.
• Implement and maintain new programs such as contract pricing, part numbers, stocking programs and other production needs.

Coordinate these projects across multiple internal teams such as product management, operations and sales.

• Promote all Divisions. Maintain proficient level of product knowledge.
• Work with Product Managers to develop or maintain efficiencies with products and outside vendors for Corporate Accounts.
• Work with marketing to develop materials needed for growth of Corporate Accounts.
• Follow up on delegated customer service issues to ensure they are resolved in a timely manner for Corporate Accounts.

Successful candidates will :

• Have expert use / knowledge of Salesforce, Experlogix, NetSuite and Excel
• Be team orientated with all internal and external customers, providing the highest level of support as necessary to meet / exceed the needs of Corporate Accounts customers
• Interact positively and professionally with all internal customers / departments.
• Utilize time management skills to maximize timely account set-ups and maintenance.
• Actively support and contribute cross promotion of all Inpro Products and new product launches
• Make effective decisions in a timely manner to satisfy both internal and external customers.
• Maintain high levels of accuracy and proficiency
• Be ca pable of handling customer pressures in an enthusiastic and professional manner
• Make recommendations to improve efficiency of the Corporate Accounts set-up process
• Meet or exceed customer expectations
• Display c onsistent positive attitude
• Have d esire to engage in enhanced personal development
• Maintain clear and effective verbal and written communication skills
• Have the a bility to handle several tasks simultaneously
• Have the a bility to work with a variety of personalities
• Have the a bility to work independently with little supervision

Job Specifications :

• High school diploma or equivalent required. College degree desired.
• Minimum of 2 years administrative experience.
• Successful sales experience can enhance this.
• Excel in professional communications / messaging

Equipment / Software :

• Microsoft Office
• Salesforce
• Experlogix
• NetSuite

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)