Job Description
Job Description
We have an exciting opportunity for a full-time Medical Office Assistant to join our upscale plastic surgery center! This position would work in both our Huntersville and South Park locations.
A bit about the position : Helps patients by providing clinical and business office assistance in a health care setting.
What can you expect in the role :
- Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries.
- Prepares patients for the health care visit by directing and / or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and / or treatment, arranging examining room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient, reviewing and / or recording medical history, taking vital signs, confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises;
- disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed;
telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
- Educates patients by providing medication and diet information and instructions; answering questions.
- Completes records by recording patient examination, treatment, and test results.
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
What we are looking for in a candidate :
- Highly motivated, customer-service oriented person.
- Either CMA, RMA, or CNA certification preferred.
- Exceptional verbal and written communication skills.
- 2 or more years of clinical experience in a plastic surgery or dermatology office preferred.
- Ability to multitask and perform well under pressure.
- Nextech EMR experience preferred.
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