Application Support Analyst

About Northern Trust

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Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Who We Are

Northern Trust provides innovative financial services and guidance to corporations, institutions, and affluent families and individuals globally.

With over 130 years of financial experience and over 20,000 employees we call partners we serve the world’s most sophisticated clients using leading technology and exceptional service.

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Who You Are

As an Application Support Analyst , you are responsible for application maintenance and support, evaluating and making recommendations on techniques, practices, process improvements, or technologies that would enhance business needs.

You work hard to stay on top of fast-changing technology and invest a lot of energy in learning new tricks. You are caught up on industry trends in web development frameworks, DevSecOps, serverless computing / architecture, and cloud technologies and also anticipate what the near future will bring.

You love problem solving and practicing effective and timely communication with your stakeholders. Furthermore :

• You bring 2+ years of experience in an Application / Technology support role
• You have experience in IT Service Management
• You have a good understanding of web-based client-facing applications
• You have a strong understanding of enterprise architecture patterns and best practices.
• You have experience with monitoring tools like Dynatrace, AppInsight, APIM Catchpoint.
• Knowledge of Azure DevOps / Control-M / ServiceNow / Datastage / Linux
• You have leadership and organizational skills needed to prioritize assignments, follow through on open issues, and escalate when required

Our tech stack : Spring Boot Microservices / Docker / ORM / ReactJS / Kafka / JMS / JAS / CyberArk / Oracle / DataStage / Pivotal Cloud Foundry / Enterprise Confluence / OKTA / Bamboo CI / PingAccess / OUD / WAD API

What You’ll Do

As a partner on the InfoSec Service Delivery & Operations team , you will be an integral part of one of our teams focused on critical application support .

We cherish and nourish our diverse and inclusive culture and welcome you to help us further grow our community. As an Application Support Engineer, you will :

• Provide input into the performance management process.
• Assist in supporting a multi-client, multi-vendor systems software / hardware environment by providing technical programming support in the evaluation, acquisition, installation, integration, testing, and monitoring of PC operating system software.

WHY US

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.

Our talented, driven, and energetic people are changing the face of Northern Trust. The speed with which we work, the influence of each partner, and the focus to positively change the client experience is our common passion.

People are our greatest wealth , so if you have a genuine desire to work in a fast-paced, Agile, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!

Working With Us

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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