Bilingual Senior Customer Service Representative

VirtualVocations
Lake Worth, Florida, United States
Full-time
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A company is looking for a Bilingual (English / Spanish) Senior Customer Service Representative.Key ResponsibilitiesAnswer a high volume of calls regarding patient billing and general customer concernsResearch and resolve complex billing issues and customer complaintsMaintain compliance with all regulations and document escalated patient correspondenceRequired QualificationsHigh School Diploma or GEDBilingual fluency in English and Spanish2+ years of customer service or healthcare-related experienceFamiliarity with computer systems and ability to learn new softwareAbility to work any 8-hour shift between 7 : 30 AM - 5 : 30 PM CST, Monday to Friday

2 days ago
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