Senior Director of Global Channel Sales & Alliances

Job Description

Job Description

Sign In Solutions is a rapidly growing SaaS leader specializing in  Visitor Management  and  Governance, Risk, and Compliance (GRC)  solutions. Our innovative software streamlines visitor and guest check-ins, enhances security, and provides a unified framework for businesses to manage policies, mitigate risks, and ensure global regulatory adherence. We are looking for an exceptional channel leader to establish and scale our  global partnership ecosystem  and drive significant revenue growth across both  SMB and Enterprise markets .

The Role

We are seeking a highly experienced and results-oriented  Senior Director of Global Channel Sales & Alliances  to design, launch, and manage our entire indirect sales program worldwide. Reporting directly to the  Chief Operating Officer (COO) , you will be a founding member of our channel organization. This role is crucial for driving significant new revenue by leveraging strategic global partnerships and resellers that serve the diverse needs of both  Small to Medium Businesses (SMB)  and large  Enterprise  clients across all major regions.

Key Responsibilities

• 1) Global Strategy and Program Development (40%)
• Global Program Ownership :  Develop and execute the comprehensive  Global Channel Partner Program  from the ground up, defining partner tiers, compensation structures, certification requirements, and enablement plans optimized for different regional markets (APAC, EMEA, and North America).
• Market Segmentation Strategy :  Define distinct channel strategies and partner profiles to successfully penetrate and grow revenue in both the  SMB segment  (focused on volume, velocity, and scaled enablement) and the  Enterprise segment  (focused on strategic alliances and solution integration).
• Metrics and Reporting :  Establish clear performance metrics (KPIs), quotas, and reporting processes to accurately track, measure, and forecast channel performance and ROI on a global scale.
• 2) Strategic Partner Acquisition and Management (40%)
• Targeted Global Recruitment :  Aggressively identify, recruit, and onboard high-potential channel partners, resellers, global systems integrators (GSIs), and regional consultancies.
• Ecosystem Focus :  Leverage existing relationships to establish partnerships with key  Global Access Control System Providers  (e.g.,  Genetec, Linel, Brivo ) and major  Global Facilities Management (FM) / Commercial Real Estate (CRE) companies  (e.g.,  JLL ).
• Global Enablement :  Lead the creation and delivery of all sales training, technical product training, and marketing resources to ensure partners across all regions are fully equipped to sell and support our SaaS solutions effectively for both SMB and Enterprise clients.
• Co-Selling :  Drive collaborative sales motions between our internal global sales teams and channel partners to maximize pipeline generation and deal closure globally.
• 3) Cross-Functional Leadership & Scalability (20%)
• Internal Alignment :  Collaborate closely with regional Sales Leadership, Product, and Marketing teams to ensure partner programs are localized for success and that joint value propositions are clearly articulated for both SMB and Enterprise use cases.
• Operations :  Work with Legal and Operations teams to standardize global contracts and compliance processes for partner onboarding and management.
• Team Building :  Strategically plan, hire, and mentor a global team of Channel Managers as the program scales, fostering a high-performance, partner-centric culture.

Qualifications

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move.

Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps :

Phone Interview with our People & Culture team

Meet with the hiring manager and other members of the team

Technical Interview

Culture meeting with members of Sign In Solutions

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.