Call Center Customer Service Representative

Job Description

Job Description

RemX is seeking to fill our client’s next orientation class for customer service representatives that will assist customers with their travel needs and making fun purchases for products like Apple and Nike associated with their banking rewards.

If you have call center or customer service, this maybe the right position for you!!

Title : Customer Service Representative

Start Date : 9 / 30 / 24

Pay Rate : $20 / hour. (Plus, Monthly Performance Pay; up to $300 / month based on attendance and quality)

Type of Hire : Direct hire

Quantity : 12 direct hire openings (Lots of opportunity to secure a position!)

Office Location : Scottsdale, 14000 North Pima Road, Suite 300 (Raintree and the 101 Freeway)

Training & Post Training Location : Onsite

Training Details :

• Training will be from 9 / 30 / 24 - 10 / 25 / 24.
• Training schedule day one is 9am-5 : 30pm, then 7AM to 3 : 30PM from 2nd day on, Mon-Fri

Post-Training Schedules Available Listed Below : (Please note these are first come first serve)

• 3 : 30pm-12am M T Th F Sa
• 3 : 30pm-12am M T Th F Sa
• 3 : 30pm-12am M T W Th Su
• 1 : 30pm-12am M T F Sa
• 1 : 30pm-12am M T W Su
• 12pm-8 : 30pm T W F Sa
• 1 : 30pm-12am M T W Su
• 12pm-8 : 30pm T W F Sa
• 3 : 30pm-12am M T W Th Su
• 1 : 30pm-12am M T F Sa
• 1 : 30pm-12am M T W Su
• 1 : 30pm-12am M T W Su

What You Will Do :

• Support multiple bank customers that have accrued enough reward points to purchase products like Apple and Nike or to book travel arrangements including, flights, car rentals, activities and even cruises.
• Accept and respond to calls about tracking shipments, cancelling shipments, refunding reward points, shipments that arrived damaged, and requests for assistance with the website associated with buying products with accrued rewards.

Work Environment :

• Work in an inbound call center environment.
• It is a yes environment; Yes, we can cancel! Yes, we can refund your reward points!

What You Have :

• HSD or GED is required (must be on resume)
• 6+ months CSR experience, call center.
• Exceptional phone and communication skills, good with people

For immediate consideration please send your resume / inquiry :

[email protected]

Subject : Call Center Customer Service Representative

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist :

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist : r n r nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck.

Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

r n r nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.