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Room Attendant
Room AttendantHilton Garden Inn Billings • Billings Metropolitan Area, MT, US
Room Attendant

Room Attendant

Hilton Garden Inn Billings • Billings Metropolitan Area, MT, US
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Job Description

Job Description

Description : Job Summary :

The Housekeeper will clean, restock, and maintain hotel rooms as assigned.

Duties / Responsibilities :

  • Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
  • Checks the inventory of cleaning cart and adds any necessary supplies.
  • Knocks and announces self before entering room; returns at a later time if rooms are occupied.
  • Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
  • Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
  • Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
  • Wipes surfaces in room and cleans mirrors.
  • Vacuums floors and removes trash.
  • Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
  • Ensures room meets hotel standards with a final walkaround.
  • Notifies supervisor of room availability and reports any suspicious activity to security.
  • Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
  • Notifies maintenance department of needed maintenance or repairs.
  • Takes found items to designated lost and found area if guest has checked out.
  • Performs other related duties as assigned.

Requirements :

Required Skills / Abilities :

  • Detail-oriented and thorough.
  • Ability to remain discreet and respect the privacy of guests.
  • Ability to perform consistent work to the highest of standards.
  • Ability to interact with guests in a pleasant, friendly way.
  • Education and Experience :

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • Physical Requirements :

  • Prolonged periods standing and walking and frequently pulling, pushing, and bending.
  • Must be able to lift up to 15 pounds at times.
  • Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.
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    Room Attendant • Billings Metropolitan Area, MT, US

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