Account Executive - Ticket Sales

Position Summary

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Under the direct supervision of the Director of Ticket Sales, the Account Executive Ticket Sales will sell Football and Men’s Basketball season tickets, mini plans, group and individual game tickets.

Incumbent will increase ticket sales revenue by maintaining an appropriate call volume to achieve and exceed weekly, monthly and annual sales goals as set by management.

These outbound calls will be in conjunction with and to drive face-to-face arena / stadium tours on campus to close ticket sales.

Phone and in-person efforts will be the main focus of efforts; however, email marketing and text messaging may be used as necessary.

Incumbent will work all home games as needed, performing various ticket sales and service duties, coordinating and servicing group ticket events along with prospecting for new sales throughout games and events.

Qualifications

• Previous successful experience selling tickets for a professional and / or college sports program is preferred. (Preferred)
• An understanding of how various verticals within a college or professional sports organization complement and help one another achieve goals. (Preferred)
• Previous experience as a collegiate athlete is helpful but not necessary. (Preferred)
• Experience working with ticketing software (Paciolan / Fevo) is preferred but not required. (Preferred)
• Working knowledge and experience of men’s and women’s athletic events and procedures is preferred. (Preferred)
• A strong desire to grow a career in revenue generation within the sports industry. (Required)
• Ability to bring a positive attitude, intrinsic motivation, and coachability each day. (Required)
• Proven track record in sales and building quality relationships, friendly and professional telephone manner, and cold calling. (Required)
• Ability to create and grow solid relationships and work cooperatively with fellow Account Executives and staff from other departments in pursuit of individual, team, and department-wide goals. (Required)
• Ability to meet sales goals and deadlines. (Required)
• Excellent written, verbal, listening, and presentation skills. (Required)
• Demonstrated organizational skills and ability to work under time constraints and with conflicting deadlines, frequent interruptions, and distractions. (Required)
• Ability to maintain a flexible work schedule, with the ability to work irregular hours, including nights and weekends. (Required)
• Skill in interacting effectively with coaches, student-athletes, parents, administrators, staff, vendors, and the general public.

Excellent interpersonal skills and ability to build effective relationships. (Required)

• Computer proficiency in Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce, and Adobe programs. (Required)
• Comfort in using and willingness to learn new technologies to meet the evolving marketplace. (Required)
• Demonstrated knowledge of and ability to comply with University, Pacific-12 Conference, and NCAA rules and regulations. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor’s Degree or equivalent work experience required. (Required)

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