Healthcare Customer Service Rep - Hiring Immediately!
CornerStone Staffing is recruiting customer service candidates who have a passion for healthcare and patient experience.
If you love to help others and are detail oriented this is the job for you. Apply to be a Healthcare Customer Service Rep and launch your career with a worldwide company!
L ocation : Irving, TX (75063)
Pay : $18.50 / hr
Schedule : Mon Fri 9am - 6pm (Hybrid opportunity once fully trained)
Must be okay to work OT during the week (extended shift hours)
Job Responsibilities :
Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with our company policy and procedures
Process prescription refills to include : refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication
Verifies patient information and proper physician authorization
Checks all orders for insurance approval
Phone support calling doctor s offices and patients
Show initiative and take an enthusiastic proactive approach to work
Exhibit sense of urgency and superb multi-tasking skills
Checks all orders for completeness of information
Follow all applicable government regulations including HIPAA
Accurately process all orders in a timely manner
Qualifications / Requirements :
1-2 years of Healthcare Customer Service / Call Center experience
High school graduate or equivalent
Data Entry skills testing - must test at 35wpm or higher
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