Job Description
Job Description
About MiniLuxe
Over the last decade, we have been reimagining and revolutionizing the world’s most used but least regulated beauty service : Nail Care.
We celebrate self-care as an everyday luxury and we are doing this by becoming the world’s leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services.
We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business.
We believe diversity is beautiful and we don’t just encourage diversity & inclusion, we embody it as a 95% diverse team! If you believe in these values and are about being your best self and making an impact;
then we would love to have you join the MiniLuxe team!
About this Role :
The Senior Studio Manager is responsible for the financial performance and operational excellence of multiple studios within an assigned area.
The Senior Studio Manager serves as a market lead influencing performance, offering development, and ensuring brand standards.
What You’ll Accomplish :
Studio Leadership
- Acts as a market lead for a group of studios
- Leads a First team culture in studios
- Ensures accountability of clean standards in all studios
- Supports studio teams in delivering on client experience and handling conflict resolution
- Accountable to the execution of company initiatives
- Ensures operational excellence in all areas of the business
- Coaches and develops a team of studio support and service providers
Driving Studio Revenue & KPIs
- Develops quarterly business plans to achieve key business drivers for assigned studios
- Drives gross margin by managing studio utilization and optimization
- Identifies opportunities to maximize staffing levels across studios
- Drives revenue based on achieving studio budgets
- Effective P&L management ensuring profitability of studios
- Actively sources opportunities for in-studio events and buy-outs
Training and Development
- Responsible for the onboarding and training of new team members in the market
- Provides ongoing training and development for a group of studios
- Identifies top talent and creates career progression plans
- Develops a bench of talent for succession planning
Who You Are :
- 3+ years of leadership experience
- Proven track record in operational excellence, revenue driving and profitability
- Excellent communication, verbal, and written skills
- Exceptional interpersonal, planning and organizing, and leadership skills
- Highly motivated, results-oriented, and a self-starter
- Ability to influence, motivate, and communicate cross functionally
- Exceptional analytical and strategic planning skills with a strong attention to detail
- Effective organizational, time management and delegation skills
- Problem solver, able to manage operational issues with resilience
- Possess an overwhelming desire to exceed expectations
MiniLuxe Benefits What's in it for you?
In return, you are rewarded with a competitive compensation package including
- Competitive salary
- Comprehensive health care plan (all the good stuff : medical / dental / vision / LTD / STD and life insurance benefits)
- Unlimited Time Off
- Retirement savings account aka 401k
- Free Services & Retail Discounts
- Flexible Schedules
- Continued learning opportunities
Job Type : Full-time
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