Digital Banker / Customer Service Representative

The Southern Bank Company
Gadsden, AL, US
Full-time

Job Description

Job Description

We are seeking a Digital Banker / Customer Service Representative to join our team! You will be responsible for helping customers by providing product information and excellent service.

Responsibilities :

  • Handle customer inquiries and transactions
  • Provide information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications :

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

The Southern Bank Company is a growing community bank, with locations in 5 cities in North and Central Alabama. We have a service mentality and a family atmosphere, making us a great financial partner and a great place to work.

Company Description

The Southern Bank Company is a growing community bank, with locations in 5 cities in North and Central Alabama. We have a service mentality and a family atmosphere, making us a great financial partner and a great place to work.

30+ days ago
Related jobs
Intuit - TurboTax
Alabama, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Mass Markets
AL, US

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Intuit - TurboTax
Alabama, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Circle K
Gadsden, Alabama

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...

Intuit - TurboTax
Alabama, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Todd Davis - State Farm Agent
Southside, Alabama

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

MCI, LC
AL, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Circle K
Gadsden, Alabama

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...

Family Dollar
Gadsden, Alabama

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Lyons HR, LLC
Gadsden, Alabama

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Continuously seek opportunities to improve the customer service experience and contribute to team...