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Technical Support Coordinator

Technical Support Coordinator

Tailored ManagementMason, OH, United States
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Technical Support Coordinator : Remote After Training

On-Site Training Location : 4000 LUXOTTICA PL Mason, OH 45040

Training Hours : 9 AM - 5 : 30 PM (1 / 29 - 216)

Working Hours : 8 Hour Shifts M-F Between 10 AM - 9 PM & Either Saturday or Sunday

Pay Rate : $18.50 / Hour

Initial Assignment Length : 6 Months (Opportunity for Extension or Conversion to FTE Possible)

Benefits : Paid Weekly, Health, Dental & Vision Benefits Available!

Your opportunity to join the world's largest eyewear company, controlling over 80% of the world's major eyewear brands. They make sunglasses and prescription frames for many designer brands!

Responsibilities :

  • Provide excellent customer service to customers with technical issues.
  • Will trouble shoot application installs, windows machine system configurations (standard cpu and laptop).
  • Apply basic knowledge of Microsoft Windows and technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity).
  • Basic Hardware and software application trouble shooting skills.

Skills & Requirements :

  • Call center experience
  • 1 year of troubleshooting / technical support experience
  • Attention to detail
  • Strong communication skills
  • Ability to work hybrid in the Mason, OH area

    • Education :

  • High School Diploma or Higher
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    Support Coordinator • Mason, OH, United States

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