Learning & Development Supervisor/Manager (Flexible Hybrid Work)

Job Description

Job Description

Company Information

AAFCPAs is an innovative and forward-thinking firm. We have enjoyed primarily organic growth with a laser focus on people, culture, and a profitable growth mindset.

We have a supportive, entrepreneurial, and purposeful culture and plan to remain independent.

Our multidisciplinary team of 350+ professionals provide assurance, tax, outsourced accounting, business consulting, IT advisory, and wealth management services to nonprofits, commercial companies, wealthy individuals, and estates.

In 2023, we celebrated 50 Years of Impact (1973-2023), and our sincere approach to business and service excellence has attracted discerning clients along with the best and brightest CPAs and consulting professionals.

AAFCPAs donates 10 percent of its net profits annually to nonprofit organizations. We have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee and a commitment and accountability to these efforts.

We publish our Impact Report annually.

AAFCPAs is an independent member of PrimeGlobal, the fourth largest CPA firm association in the world with 300+ member firms in 80+ countries.

This provides our clients with seamless national and global coverage along with an advantageous pay-as-you-use model.

Overview

We are seeking a dynamic Learning and Development Supervisor / Manager who excels in project management, organizational skills, and communication.

The ideal candidate is a team player with a keen interest in e-learning technology and tools, ready to thrive in a fast-paced environment and demonstrate a strong client service orientation.

This role involves overseeing all aspects of learning and development within the firm while collaborating with various teams to drive continuous improvement projects tailored to the firm’s needs.

Responsibilities

Training Management and Oversight :

• Oversee all training activities within the firm, including annual departmental training, new hire onboarding, and training budgets.
• Develop and implement annual learning and development calendar and budget.
• Manage program logistics and scheduling for both internal and outsourced trainers using technology platforms such as Teams and Zoom.

Learning Management System (LMS) Administration :

• Serve as the LMS system administrator and subject matter expert, managing all associated records, upgrades, and enhancements.
• Enter and track employee training enrollments, checklists, and material distributions.
• Approve and issue CPE credit for attendees and maintain accurate training records.

Content Development and E-Learning :

• Create and maintain learning materials including procedure guides, video content, and eLearning modules.
• Develop an online library of course offerings, convert internal recordings using Rise software, and purchase external programs.
• Design and prepare educational aids and materials to support training initiatives.

Training Needs Assessment and Consulting :

• Conduct needs assessments and audits of current training offerings.
• Research and select appropriate training solutions.
• Provide recommendations and consult with department training groups to enhance training effectiveness.
• Consult on the development of training materials related to technical and success skills.

Liaison and Stakeholder Management :

• Act as the primary liaison between the firm and external training providers, including AAFCPAs, Spiirall, and others.
• Assist the Career Development & Engagement department with projects such as consulting on Talent Advising Plans.

Continuous Improvement and Marketing :

• Lead continuous improvement projects within Talent Management or consult with other teams as needed.
• Contribute to marketing and communication of program offerings to ensure effective promotion and engagement.
• Coordinate and prepare training locations, both remote and on-site, and monitor program launches to ensure effective delivery.

What You Bring :

• Proven experience in learning and development, with a strong grasp of e-learning technologies.
• Exceptional project management skills, with an ability to handle multiple priorities.
• Strong communication and interpersonal skills, with a team-oriented mindset.
• Familiarity with LMS platforms and content development tools like Rise or similar.
• A proactive approach to problem-solving and a passion for continuous improvement.

Benefits

• Competitive Salary and Bonus Plan
• Flexible, Work from Anywhere Policy (Westborough, Boston, hybrid, or remote)
• Comprehensive Benefits Package (subsidized medical and dental, 401(k), life insurance and disability coverage)
• Generous and flexible PTO
• On-staff Leadership and Professional Development Coaching and Training
• Complimentary Consultations with AAF Wealth Management Wealth Advisors
• Abundant Learning and Development (CPE) Catalog and Resources
• Firm-sponsored Memberships (AICPA, State CPA Society, DEIB Associations)
• Zip2CPA and Tailored MBA Programs
• Peer-driven and Partner-nominated Awards
• Team Member Referral Incentives
• Full access to AAFCPAs’ Automation Center of Excellence to streamline manual processes

If you're excited about helping shape the future of learning and development at AAFCPAs and are ready to bring your creativity and strategic thinking to a firm that values innovation, we'd love to hear from you!

Please note that while this position is remote, occasional travel to client locations, corporate meetings and trainings may be required to facilitate effective collaboration and engagement implementation .

All your information will be kept confidential according to EEO guidelines.

AAFCPAs is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.

We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

Accommodations are available for applicants with disabilities.