JOB SUMMARY :
Provides each guest with excellent customer service while performing professional nail, hand and foot treatments and selling retail products that best fit the guests’ needs
KEY JOB FUNCTIONS :
- Provide a variety of individualized nail services and treatments, including hand and foot massage, manicure, pedicure, nail care and polish application
- Maintain up to date knowledge of nail care, maintenance and products
- Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members
- Communicate and describe salon offerings, including pricing, and their benefits
- Recommend and up-sell services and products that fit the guests’ needs
- Demonstrate respect, sensitivity and concern for guests’ needs in a professional manner
- Responsible for ensuring work area is clean and ready for each client prior to their arrival, and for proper sanitation and restocking after each use according to departmental policy
- Maintain clean, organized work area whit adequate supplies and attractively displayed retail products
- Perform other duties as assigned
EDUCATION and / or EXPERIENCE :
Prior customer service experience. Prior nail treatment experience. Must hold license from New Jersey State Board of Cosmetology and Hairstyling.
QUALIFICATIONS :
- Strong interpersonal and communication skills
- Detail oriented
WORK ENVIRONMENT :
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (.
emergencies, changes in personnel, workload, rush jobs or technical developments).
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