Job Description
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes.
Know and follow cancellation procedures and relocation procedures when necessary.
Location Description
Courtyard Washington, DC Dupont Circle
Located in the heart of Dupont Circle in Washington DC, this hotel is within minutes of the WMATA Red Line and provides the latest in Courtyard designs.
Enjoy The Bistro, free WiFi, and 24 Hour Business Center.
Requirements
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Lobby Host (Front Desk Agent) - Arlo Hotels
Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager. Coordinate with Front Desk in regards to room moves. Assists and coordinates with Front Desk for any special requests. Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Super...
Front Desk Agent (Temporary) - Moxy Downtown, DC
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Moxy Washington, DC Downtown Located in downtown Washington, , our unique hotel pairs funk-inspired furniture with innovative amenities for an unbeliev...
Front Desk Sales Associate
The Pure Barre DC studios (Dupont Circle, Capitol Hill, Cathedral Commons) are looking for dynamic and confident individuals that are high performers with a passion for fitness to join our team. Free unlimited membership to Pure Barre DC. ...
Front Desk Agent
Job LocationsUS-DC-WashingtonPosted Date1 month ago(8/30/2024 10:36 AM)Requisition ID2024-50764CategoryFront Desk / Guest ServicesPosition TypeFull-TimeFLSA StatusNon-ExemptLocation NameThe Madison Hotel D. About UsThis 356-room colonial inspired yet contemporary hotel draws visitors, families, and ...
![[solidcore]-logo](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=joblookup-us&empname=%5Bsolidcore%5D&v=024){kind=logo}
Core Crew (Front Desk & Sales) - H St, DC
Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. H St Core Crew team, providing front desk, administrative, and sales support to the Studio Manager and Assistant Studio Manager. Core Crew members contribute to [solidcore]’s success by...
Front Desk Agent
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. ...
Lobby Host (Front Desk Agent) - Arlo Hotels
Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager. Coordinate with Front Desk in regards to room moves. Assists and coordinates with Front Desk for any special requests. Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Super...
Seasonal Front Desk Lead (We are looking for hires at our DC Locations- Friendship Heights, Mount Vernon Triangle, Navy Yard, & West End) October 2024-January 2024
Worked in a front desk setting or similar position. ...
Front Desk Agent
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:. Rooms Division, Front Office & Guest Services. Handle all front office ca...
Front Desk Agent
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can...