Customer Service Representative

CREDEX
Oakland Park, FL, US
Full-time
We are sorry. The job offer you are looking for is no longer available.

Full-time

Customer Service Representative

Report to Customer Service Representative Manager

The Customer Service Representative is responsible for answering incoming and outgoing customer service calls to collect payments.

Responsibilities

Provide excellent customer service and customer retention.

Answer incoming customer service calls

Outgoing payment collection calls

Following up on prospects

Reports CRM issues

Print titles sent to lien holder

Receive titles with the lien holder

Close file folders

Work on the Dealer payoff list

Place stops on registrations

Qualifications

Bilingual (Spanish / English)

Previous Customer Service experience preferred.

Previous CRM experience preferred.

Skills

Attendance and punctuality

Strong customer service skills

Great communication skills

Compassion and friendliness

Good attitude and friendly tone

Persuasion skills

Problem-solving skills

Multitasking skills

Knowledge of our products and services

Coachable

Thanks for applying!

5 days ago
Related jobs
Promoted
Kat Stevenson - State Farm Agent
Hollywood, Florida

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Intuit - TurboTax
Florida, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Professional Career Solutions
Boca Raton, Florida

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...

Teleperformance
FL, US
Remote

Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Provide excellent customer service through active listening. Customer service experience preferred. Teleperformance is a global, digital business services compa...

Intuit - TurboTax
Florida, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Yellowstone Local
Boca Raton, Florida

You'll be the maestro of our customer service orchestra, handling everything from answering phones, taking service calls, scheduling and dispatching jobs, to being the personal assistant to the owner. You have at least 3-5 years of experience in customer service and are looking for a place to shine....

Teleperformance USA
Pembroke Pines, Florida

As a Banking Customer Service Representative,. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our ...

Professional Career Solutions
Lauderhill, Florida

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...

U-Haul
Wilton Manors, Florida

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...

Broward Health
Fort Lauderdale, Florida

Coordinates telephone contact with customers and patients to ensure quality customer service, effectively using applicable support systems. Investigates and processes customer and patient complaints, inquiries, and special requests. ...