Customer Service Representative - State Farm Agent Team Member

Ariel Abreu - State Farm Agent
Queens, NY, US
$50K-$100K a year
Full-time

Position Overview

State Farm Insurance Agent located in Queens, NY is seeking an outgoing, career-oriented professional to join their team.

As a State Farm team member for Ariel Abreu - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Simple IRA
  • Hourly pay plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Commission plus bonus
  • Flexible hours
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency
  • Signing Bonus in the range of $500 - $1000 If currently licensed

Requirements

  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Bilingual - Spanish preferred
  • Bilingual - Cantonese preferred
  • Bilingual - Mandarin preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Bachelor's degree preferred
  • 23 days ago
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