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Dedicated Customer Success Specialist

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Dedicated Customer Success Specialist.Key Responsibilities : Serve as a Dedicated CSS for top partners, responding promptly to support calls, chats, and emailsTroubleshoot and diagnose system or service issuesAdvocate for customers by capturing feature requests and feedbackRequired Qualifications : 4-year college degree preferred but not mandatoryMinimum 2 years of customer service experience in a retail, restaurant, or similar environmentStrong technical aptitude and organizational skillsProficient with Windows and MS Office Suite applicationsKnowledge of surplus lines tax filing a plus

16 days ago
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