Talent.com
SUPERVISOR - PLAYERS CLUB
SUPERVISOR - PLAYERS CLUBSeminole Gaming • Immokalee, FL, US
SUPERVISOR - PLAYERS CLUB

SUPERVISOR - PLAYERS CLUB

Seminole Gaming • Immokalee, FL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Overview

SEMINOLE CASINO HOTEL IMMOKALEE

Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24 / 7 hours, no last call, the party never stops!

  • All employees eat free on shift in our dining room!
  • Weekly pay, bonus eligibility, and the best benefit package in SWFL!
  • Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year !

Seminole Hard Rock has been selected by Deloitte Private and The Wall Street Journal as a 2025 U.S. Best Managed Company Gold Standard Winner . The program honors and recognizes outstanding private companies around the globe and the achievements of their management teams on an annual basis.

In 2021, Seminole Hard Rock became the first privately-owned gaming company to earn the designation of a U.S. Best Managed Company. Gold Standard winners are reserved for those who have won the distinction for four or more consecutive years .

We believe in making “More in Paradise ” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casinos and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world , Get In and Get Moving !

OUR COMMITMENT TO SERVICE :

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Responsibilities

Summary :

Solicits and identifies new gaming customers for the Player’s Club program. Maintains customer information assuring the highest standards of data entry.

Duties and Responsibilities :

  • Solicits and identifies new gaming customers on the casino floor for the Player’s Club.
  • Must have an outgoing personality and be able to generate new business by signing up qualified customers for the Player’s Club.
  • Greets and interacts with guests in the casino in a courteous and professional manner.
  • Promotes Hard Rock Hotel & Casino by communicating with customers in an enthusiastic, helpful and friendly manner.
  • Must have a thorough understanding of the Player’s Club benefits.
  • Maintains up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information.
  • Creates and issues Player’s Club cards and promotes the program and related promotions.
  • Maintains integrity of database by following precise standards of data entry.
  • Ensures the protection of customer’s rewards and credit lines.
  • Must be able to work as a team.
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida / departmental policies and procedures.
  • Other duties as assigned.
  • Supervisory Responsibilities :

    None

    Qualifications :

    To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

    Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.

    Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

    Must be able to work a flexible schedule to include evenings, weekends and holidays.

    Education and / or Experience :

    High school diploma or equivalent required. Previous commission, customer service, telemarketing or retail sales experience preferred.

    Knowledge, Skills and Abilities (KSA’s) :

    Excellent interpersonal communication skills are required.

    Must be able to work under pressure and handle customer inquiries in a courteous, efficient and professional manner.

    Language Skills :

    Ability to read and understand all Seminole Tribe of Florida policies and procedures.

    Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

    Must be able to complete standard Seminole Tribe of Florida forms and reports.

    Mathematical Skills :

    Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

    Qualifications

    WORK ENVIRONMENT

  • While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
  • Will also regularly : speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and / or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
  • Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
  • Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
  • Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
  • Will regularly be exposed to tobacco and other second hand smoke.
  • May occasionally use de-escalation techniques to resolve customer conflict.
  • Will be required to assist in customer evacuation in case of emergency.
  • CLOSING

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :

  • Credit Check
  • Criminal Background Check
  • Drug Screen
  • DISCLAIMER

    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

    serp_jobs.job_alerts.create_a_job

    Club Supervisor • Immokalee, FL, US

    Job_description.internal_linking.related_jobs
    Plumber

    Plumber

    All Clear • Lehigh Acres, FL, US
    serp_jobs.job_card.full_time
    Aqua Care Water Treatment and Plumbing is looking for a person willing to learn a new trade.A good candidate will have the following qualifications. One or more years work experience.A clean and val...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist Assistant (SLPA) - $1,128 per week

    Travel Speech Language Pathologist Assistant (SLPA) - $1,128 per week

    Princeton Staffing Solutions • Labelle, FL, United States
    serp_jobs.job_card.full_time
    Princeton Staffing Solutions is seeking a travel Speech Language Pathologist Assistant (SLPA) for a travel job in Labelle, Florida. Job Description & Requirements.Speech Language Pathologist Assista...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Landscape Crew Leader

    Landscape Crew Leader

    The Davey Tree Expert Company • Immokalee, FL, US
    serp_jobs.job_card.full_time +1
    The Davey Tree Expert Company .Directs crew members and equipment and plans and executes assigned work or tasks by performing the following duties.Cultivate your gree...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    STORE PERISHABLE MGR - DG MKT in LABELLE, FL S15348

    STORE PERISHABLE MGR - DG MKT in LABELLE, FL S15348

    Dollar General • Labelle, FL, US
    serp_jobs.job_card.full_time
    Dollar General Perishable Department Manager.Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist - $1,711 per week

    Travel Speech Language Pathologist - $1,711 per week

    Princeton Staffing Solutions • Labelle, FL, US
    serp_jobs.job_card.full_time
    Princeton Staffing Solutions is seeking a travel Speech Language Pathologist for a travel job in Labelle, Florida.Job Description & Requirements. Princeton Staffing Solutions Job ID #30933799.Pa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Search & Rescue Swimmer

    Search & Rescue Swimmer

    Navy • Moore Haven, FL, United States
    serp_jobs.job_card.full_time
    RESPONSIBILITIES As an Aviation Rescue Swimmer (AIRR), you will be ready to enter challenging conditions to provide recovery and relief for rescue missions, humanitarian assistance, and operational...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    FRONT END LEAD ASSOC - DG MKT in LABELLE, FL S15348

    FRONT END LEAD ASSOC - DG MKT in LABELLE, FL S15348

    Dollar General • Labelle, FL, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is to serve others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Swim Instructor

    Swim Instructor

    YMCA of Southwest Florida • Bonita Springs, FL, US
    serp_jobs.job_card.full_time
    Under the direction of the Aquatics.YMCA of Southwest Florida, the Swim Instructor provides swim lessons / private or group to children and adults of all levels and abilities based on YMCA standards...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ZIG ZAG TRAINING - TG DEALER

    ZIG ZAG TRAINING - TG DEALER

    Seminole Gaming • Immokalee, FL, US
    serp_jobs.job_card.full_time
    SEMINOLE CASINO HOTEL IMMOKALEE.Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Imm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist - $1,703 per week

    Travel Speech Language Pathologist - $1,703 per week

    Princeton Staffing Solutions • Moore Haven, FL, United States
    serp_jobs.job_card.full_time
    Princeton Staffing Solutions is seeking a travel Speech Language Pathologist for a travel job in Moore Haven, Florida.Job Description & Requirements. We are looking for a full-time Speech Language P...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Valet Supervisor - Four Seasons Naples Beach Club

    Valet Supervisor - Four Seasons Naples Beach Club

    SP+ • Naples, FL, US
    serp_jobs.job_card.full_time
    SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, mac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ASST FRNT END LEAD ASSOC-DG MK in LABELLE, FL S15348

    ASST FRNT END LEAD ASSOC-DG MK in LABELLE, FL S15348

    Dollar General • Labelle, FL, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Staff Accountant - Paradise Coast Sports Complex

    Staff Accountant - Paradise Coast Sports Complex

    The Sports Facilities Companies • Naples, FL, US
    serp_jobs.job_card.full_time
    Staff Accountant - Paradise Coast Sports Complex.Staff Accountant - Paradise Coast Sports Complex.Sports Facilities Management, LLC. ABOUT THE COMPANY : Paradise Coast Sports Complex is a premier spo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Swim Instructor / Lifeguard

    Swim Instructor / Lifeguard

    Goldfish Swim School - Bonita Springs • Bonita Springs, FL, US
    serp_jobs.job_card.full_time
    Saving and changing lives, every single day.We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States Army • Clewiston, FL, United States
    serp_jobs.job_card.full_time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Commerical Plumber / Installer

    Commerical Plumber / Installer

    Century Mechanical • Lehigh Acres, FL, US
    serp_jobs.job_card.full_time
    About Southern Plumbing Solutions.Southern Plumbing Solutions is a locally owned and operated plumbing contractor serving Lehigh Acres and the surrounding Southwest Florida region.We specialize in ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Plumber Needed (Lehigh Acres)

    Plumber Needed (Lehigh Acres)

    Lula • Lehigh Acres, FL, US
    serp_jobs.job_card.full_time
    We are seeking individuals who have experience in the rental property industry and has an eager attitude.Lula is a service designed for property managers to eliminate the hassle of managing and coo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Plumber

    Plumber

    LOCAL PLUMBER OF FT MYERS LLC • Bonita Springs, FL, US
    serp_jobs.job_card.full_time
    Plumbers Candidates, skilled in ALL aspects of plumbing, from start to finish work.Candidate needs to be highly motivated with experience. Must have a solid understanding of codes and safety practic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted