At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.
We are looking for an Automotive Customer Service Representative / Service Writer to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.
This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive customer service representative / service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including :
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Overall cleanliness and organization of the facility
- Other duties as assigned Qualifications
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
Automotive experience A+
Excellent Pay, Plus Benefits(Medical-Dental) Retirement Plan, Paid Vacation
Bilingual Customer Service Representative
Job Details for Bilingual Medical Customer Service Rep:. Job Responsibilities & Description for Bilingual Medical Customer Service Rep:. Job Requirements for Bilingual Medical Customer Service Rep:. We have openings for warehouse, assembly, production, forklift, machine operators, maintenance me...
Customer Service Representative
We are seeking a Customer Service Representative to join our pack! The Customer Service Representative is responsible for providing every client with a "WOW" experience”. Greet all customers coming into the building with a smile. Accepts payment from customers. Provides tours of the ...
Customer Service Associate - Temporary
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides cust...
Pharmacy Customer Service Associate
In accordance with state and federal regulations, assi Customer Service, Pharmacy, Associate, Customer Experience, Pharmacy Manager, Store Manager, Retail. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Models and deliver...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Sales Representative - Customer Service Experience Required
A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? American Income Life is the leading provider of insurance benefits to Union Workers, Credit Union Member...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Laboratory Service Sales Representative
Agilent’s Service and Support Sales team is committed to excellence in service and innovation in the lab services industry. Provide exceptional customer service and support, handling any roadblocks that customers may face. We are currently seeking a dynamic and self-motivated Service Sales Represent...
Software Support Representative
In this role, you will work closely with the Director of Client Services, and be supported by a great team, in providing exceptional customer service and development support. EIS is seeking a Software Support Representative to provide application support to customers that will involve answering comp...
Automotive Service Advisor
Ciocca Volkswagen/Audi of Flemington is seeking Automotive Service Advisors to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!. Greet and consult with the customer on applicable serv...