Refugee Health Advocate

Job Description

Job Description

Position Title : Refugee Health Advocate

FLSA Classification : Non-exempt

Full or part-time status : Full-Time

Department : Migration and Refugee Services

Reports to : Health Services Supervisor

Hiring Range : $16.00 - $20.75 / hr. DOE

Date written or last revised : May 2024

Primary Function of Position :

As a vital member of our Health Services team, you will play a crucial role in ensuring seamless care coordination, efficient scheduling, and effective medical interpretation for our clients.

Your responsibilities will extend beyond the office, as you'll spend up to 50% of your time directly engaging with clients and collaborating with community partners-especially health services providers.

Additionally, your expertise in interpretation will be leveraged across various programs, including Job Development, Case Management, Youth Services, and Refugee Foster Care.

Major Position Responsibilities

• Health Screening Coordination : Collaborate with the Heath Screening Coordinator to ensure completion of health screenings, establish care, and referral appointments.
• Client Assistance : Interpretation, transportation, and support for Health Screening and follow-up care.
• Immunization Tracking : Monitor client immunizations and schedules.
• Mental Health Support : Assist in the coordination of mental health appointments, assessments, and education.
• Ongoing Medical Care : Assist in managing clients' ongoing medical care.
• Scheduling Coordination : Prevent conflicts and no-shows by aligning calendars and stakeholders.
• Documentation Management : Complete necessary forms and case notes.
• Staff Meetings : Regularly attend scheduled team meetings.
• Perform other duties as assigned.

Work Environment

• This position is in a professional office environment using standard equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Work includes transporting clients to and from appointments in the community using agency vehicles and public transportation.

Physical Demands

• Work requires sitting and standing for long periods, walking moderate distances, and driving.
• This role includes driving locally to teach health promotion curriculum and to support other health service activities.

Skills, Knowledge, and Abilities

• Collaboration and Independence : Works effectively both with others and independently, ensuring safety and appropriateness.
• Problem-Solving Skills : Demonstrates the ability to solve problems and prevent issues.
• Empathy and Sensitivity : Understands and responds to the needs of clients, families, visitors, co-workers, and volunteers.
• Efficiency : Consistently completes work assignments in a timely manner.
• English Communication : Proficient in oral and written English communication.
• Confidentiality : Maintains strict confidentiality regarding clients.
• Computer Proficiency : Experienced with Microsoft Office 365.
• Personal Qualities : Demonstrates openness, respect, compassion, and graciousness in assisting clients during challenging situations.

Education, Training, and Experience

• Bachelor's degree from an accredited institution or equivalent experience.
• Familiar with and supportive of the mission of Catholic Community Services of Utah and the vision of the Catholic Church articulated by the diocesan bishop.
• Experience with multicultural and refugee community

Background Screening Requirement

Must be able to pass a national BCI / FBI background check.

Licenses, Certifications, and Credentials

Current Utah driver's license, proof of auto insurance with minimum policy liability limits of $50,000 per person and $100,000 per incident, 21 years of age or older, a clean driving record, and ability to meet CCS vehicle safety requirements.

Position status and expected schedule

• This position is full-time (40 hours per week) and non-exempt.
• Monday through Friday from 8 : 30 am - 5 : 00 pm. Earlier start times and later end times may be required based on client appointments.

DISCLAIMER STATEMENT : This job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position.

The employer reserves the right to change or assign other duties to this position with or without notice.

CCS is an equal-opportunity employer.

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