Sr. Product Manager: Post Purchase

The Company

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.

PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

Together, our values ensure that we work together as one global team with our customers at the center of everything we do.

Job Description Summary :

As a Senior Product Manager on the Post Purchase team focused on integrations and partnerships, you will play a pivotal role in expanding our Package tracking capabilities and launching new Post Purchase solutions for PayPal merchants and consumers.

Your primary focus will be on managing integrations and merchant partnerships, while also defining consumer experiences within the Post Purchase team.

Your way to impact

You will lead the development and implementation of product strategies centered around Post Purchase integrations with merchants and vendors.

You will collaborate closely with cross-functional teams to create innovative, user-centric payment solutions that address the evolving needs of both consumers and merchants.

Your day-to-day

• Identify market opportunities and develop a product roadmap that addresses the needs of both merchants and consumers.
• Collaborate effectively with senior leaders who are key stakeholders in your projects.
• Lead the entire product lifecycle from concept to launch, including ideation, defining requirements, design, development, and product launch.
• Prioritize product features and enhancements based on user feedback and market research.
• Collaborate with engineering, design, and UX teams to ensure the timely and high-quality delivery of product features.
• Analyze the competitive landscape and industry trends to uncover opportunities for innovation.
• Partner with go-to-market teams to effectively communicate the value of new products to merchant customers.
• Leverage data-driven insights to continuously refine and enhance the product and user experience.
• Define and monitor key performance indicators (KPIs) to assess the success of integrations.
• Utilize analytics and metrics to inform data-driven decisions and optimize the product strategy.

What Do You Need To Bring

• 4+ years of product management experience at a tech company or consulting agency.
• Strong technical background with a deep understanding of APIs and integration patterns.
• Experience in bringing e-Commerce or B2B solutions to the market.
• Strong understanding of e-Commerce platforms like Shopify, Magento, and BigCommerce.
• Strong strategic thinking and problem-solving skills.
• Strong understanding of software development lifecycle, including experience with Agile methodologies.
• Ability to influence and lead cross-functional teams.
• Strong analytical skills and experience with data-driven decision-making.
• Bachelor's degree in Engineering, Computer Science, Business or a related field.

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus, equity, and medical, dental, vision, and other benefits.

Our Benefits :

At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including flexible work environment, employee shares options, health and life insurance and more.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

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