Unit Clerk- Emergency Department

Huntsville Memorial Hospital Clerk

Under supervision of the Charge RN, provides clerical support related to patient care. Maintains adequate unit stock and equipment inventories. Serves as a patient advocate within the health care system. Maintains patient records on the nursing unit. Serves as liaison between the unit, the public, and other hospital departments. Participates in the Hospital's Quality Improvement and Service Excellence programs. Adheres to the philosophy, objectives, policies, and procedures of the department's organization.

Essential Job Functions

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

• Maintains patient charts accurately and neatly; documents as assigned in chart.
• Monitors all clerical supplies for unit including printed forms, paper products, ink / toner cartridges for equipment and others as assigned.
• Manages time efficiently
• Communicates clearly, concisely, & courteously with everyone encountered.
• Acknowledges individual approaching desk and offers assistance immediately.
• Communicates concerns or suggestions to Nurse Director in a timely manner.
• Consistently demonstrates the customer service philosophy of HMH.
• Treats everyone encountered with dignity and respect at all times.
• Proactive in resolving issues.
• Follows chain of command in addressing concerns.
• Participates in Continuous Quality Improvement.
• Abides by the HMH Legal Compliance Code of Conduct.
• Maintains patient confidentiality and appropriate handling of PHI.
• Maintains a safe work environment and reports safety concerns appropriately.
• Performs other related duties as assigned.

Latitude, Contacts / Interactions All positions of Huntsville Memorial Hospital are part of an interdisciplinary team, and as such, participate in the care and service delivery process through effective interaction with other team members. Primarily interacts with hospital staff, medical staff, patients, and visitors.