Business Development Coordinator

Job Description

This position is responsible for successful lead generation and move ins from the community at large to the senior housing community, Mangrove Bay.

The Business Development Coordinator targets referral sources and other community resources from among the professional medical community and various community associations for the purposes of promoting services and on-site assessment of prospective residents.

The primary responsibility will be to manage relationships of key referral sources and other community resources for the purpose of : educating referral sources to our products and services and to expedite care coordination and follow-up to ensure successful resident transition.

The Business Development Coordinator is part of the inside sales team and will also support inside sales functions, as needed.

This position reports directly to the Community Relations Director.

Create, plan, and implement with Sales and Marketing Team and Resident Program Director events to bring in prospective residents such as but not limited to : seminars, speakers, themed events, and family nights.

• Develop and maintain a good working relationship with residents, families and professional providers of care.
• Define and develop key macro referral sources and maintains relationships with them working closely with the Sales teams handling the customer service aspects of a new referral or service issue.
• Generate the required number of professional referrals needed for the community to achieve the move-ins required to meet financial expectations.
• Provide ongoing product-service education as a result of sales effort within the marketing to trade organizations, hospital departments, physicians and others.
• Participate in professional societies and activities related to senior-living industry as appropriate.
• Work with Community Relations Director / Business Development Director to develop and implement strategic sales and marketing plan to achieve quarterly move-in objectives.
• Plan and execute territory call objectives to build and maintain multiple senior-related community resource networks.
• Support inside sales with prospects including but not limited to : lead follow up, inquiries, sales coverage inside the community, securing move-ins.
• Communicate in timely manner with the Executive Director, Regional Director of Sales and Marketing, and Community Relations Director.
• regarding initiatives in progress that may generate referrals to the community. Manage and maintain a thorough working proficiency and keep professional contact records current in the sales database.
• Fully comprehend and can explain to others the basic legal aspects of sales contracts, language and terms.
• Maintain confidentiality of all pertinent information.
• Provide assistance to the Community Relations Director with special assigned projects.
• Interact professionally and effectively with all levels of the organization, residents, family members, etc.

Qualifications

Level of Formal Education : Bachelor degree from a four-year college or university. Or two to three years’ experience and or training, or equivalent of education and experience.

Previous sales / admission experience in senior living.

Type of Experience : Sales / business development

Language Skills : Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with supervisors, coworkers, residents, and applicable third parties.

Technical Competencies : Maintain a working knowledge of all software programs.

Skills and Abilities :

• Possess strong organizational skills and ability to multi-task and meet deadlines.
• Ability to communicate effectively with all levels of the organization. Information Systems : CRM experience preferred Personal Attributes : Professional demeanor and appearance

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.

All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.