Customer Service Representative

Amtraco
Oak Creek, WI, US
Full-time
Quick Apply

AMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units.

The four distinct operating units owned by AMTRACO are : EPSI a distribution company servicing the surface finishing industry with presence in all major global markets.

STM a manufacturer of pressure sensitive adhesive tapes FAST a distributor of tapes and related products for the framing, architectural, signs, and trophy markets.

SBM a commercial real estate company that buys, develops, and leases commercial real estate. Position Responsibilities Maintain a positive, empathetic, and professional attitude toward customers always.

Responding promptly to customer inquiries. Communicating to customers through various channels. Acknowledging and resolving customer complaints.

Thorough product knowledge so that you can answer questions. Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with sales managers and sale reps as necessary. Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support. CSR Requirements : Ability to remain calm when customers are stressed or upset.

Proficient with computers, specifically Microsoft 365 Suite Experience working with customer support Education Requirements : High School Diploma or equivalent Associates degree and / or bachelor’s degree preferred Company Benefits : Competitive Salary Earned Vacation & Personal Time Off Paid Holidays Medical, Dental, and Vision 401 (K) with company match program Powered by JazzHR

30+ days ago
Related jobs
Promoted
GFL Environmental
Muskego, Wisconsin

The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Provide excellent customer service and pro...

Promoted
Amsoil Inc.
West Allis, Wisconsin

Lead Customer Service Representative Lead Customer Service Representative Summary Title:Lead Customer Service RepresentativeID:35-750-0521Location:Superior, WIDescription. The Lead Customer Service Representative will provide leadership within the customer service team and be an advocate for our cus...

PeopleScout
Franklin, Wisconsin

Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...

Laura Ashley - State Farm Agent
Milwaukee, Wisconsin

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Avis Budget Group
Milwaukee, Wisconsin

This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Customer Service Representative. This i...

Cousins Subs
Milwaukee, Wisconsin

The Customer Service Representative is responsible for providing customer assistance in stores bycompleting sales transactions, completing returns, and processing voids for associates; administering theMystery Shop program and training programs; ensuring consistent application of all company and loc...

VF Corporation
Wisconsin, US
Remote

Certain Customer Care Representatives will have additional responsibilities to service our customers over social media platforms, warranty claims, and other special projects. Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions thro...

Hatch Staffing Services
Milwaukee, Wisconsin

Be Our Customer Champion: Join Us as a Customer Service Superstar!. We are seeking a friendly and dedicated Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service through phone, email, and chat. Respon...

Family Dollar
Cudahy, Wisconsin

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Jeremy Brown - State Farm Agent
Mount Pleasant, Wisconsin

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...