Technical Customer Care Representative

VirtualVocations
Lake Worth, Florida, United States
Full-time

A company is looking for a Technical Customer Care Representative I.Key ResponsibilitiesHandle routine customer questions and technical support issues related to product usageMaintain expert-level knowledge of Dealertrack solutions and productsLog customer information accurately in the CRM ticketing system and adhere to service level agreementsRequired QualificationsHigh School Diploma or GEDLess than 2 years of experience in a customer-oriented roleFlexibility to work any shift during business hours, including weekendsKnowledge of various computer applications, including MS OfficeAbility to type 40+ WPM

1 day ago
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