Why work with us? Vitt Heating and Cooling is a third and fourth-generation family-run business. As a family-owned-and-operated business, we like to create a positive and encouraging environment when you are here.
At Vitt Heating and Cooling , we take pride in our team filled with authentic, honest, and caring individuals who work with great integrity to service our valued clients.
Here are some reasons you should consider joining our team :
Family-First Values - We recognize that life can be unpredictable, and family always comes first. That's why we strive to create a supportive work environment that understands and accommodates the needs of our team members.
We're committed to ensuring that you can balance your professional responsibilities with your personal life.
Elevate Your Skills with Interplay Learning - At Vitt Heating and Cooling, we believe in continuous learning and development.
That's why we've implemented Interplay, our innovative learning system designed to take your HVAC skills to the next level.
With Interplay, you'll have access to cutting-edge VR technology that allows you to immerse yourself in realistic scenarios and learn new techniques in a hands-on environment.
Stay ahead of the curve and keep up with the latest HVAC trends with Interplay.
Supportive Leadership and Customized Career Pathing - Our leadership team is dedicated to your success and growth. We understand that each team member has unique talents, aspirations, and career goals.
That's why we offer customized career pathing opportunities tailored to your individual strengths and interests.
To learn more, please visit our website at :
Are you passionate about customer service and building lasting relationships? If so, this is the perfect opportunity for you to join our team as a Customer Service Representative!
What we offer :
- 401k with 4% match
- 50% employer-covered medical insurance
- Dental Insurance
- Vision Insurance
- Vacation
- Company provided uniforms
- Come gather at our annual Christmas party!
- Company-supplied thirst quenchers
- Access to Interplay learning to gain more skills
- Paid training is offered through our distributors to help you learn and grow your career
- Career Advancement Opportunities
Pay Rate : $18.50 / hr to $23.50 / hr depending on experience
Work hours : Monday to Friday, 8 : 00 am - 5 : 00 pm
Required Qualifications :
- High school diploma or equivalent
- 3+ years of experience in customer service
- Professional phone skills
- Energetic personality
- Proficiency in MS Office
- Highly organized and detail-oriented
- Ability to multi-task
Responsibilities :
- Interact with customers over the phone, email, and through online platforms
- Respond to inquiries, provide product information, and offer solutions to meet customer's HVAC needs
- Understand HVAC products and services offered by Vitt Heating & Air, including knowledge of different HVAC systems, components,
- efficiency ratings, and installation requirements
- Maintain customer account information
- Handle high-volume inbound and outbound calls
- Address customer concerns and be an integral part of finding solutions for our valued clients
- Conduct outbound calls to explain warranties on new equipment sales and program benefits
- Answer service phone, take calls to answer customer concerns and questions, evaluate urgency, and schedule accordingly
- Process service work orders
- Process warranty claims
customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Customer Service Representative
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we cons...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
As a Customer Service Representative at Seronda Network, you will be the face of our company, providing exceptional support to our customers. Customer Service Representative at Seronda Network. Assist in training new customer service representatives as needed. You will handle customer inquiries, res...
Hybrid Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE ASSOCIATE HYBRID ST. Due to our expansive growth, we are seeking a Hybrid Customer Service Associates who are looking for an opportunity to join a dynamic Company with excellent room for growth and the ability to receive performance-based incentives. Experience: Minim...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Looking for a committed individual with top-notch customer service abilities to join as a Customer Service Representative in St. Ideal candidates will have a solid background in customer service and outstanding communication aptitude. Provide professional customer service to policyholders by handlin...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative with the Kathy Bowden Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establish cu...
Customer Service Representative
Coordinate with customer service team and other departments ensure to customer satisfaction with products and services and solutions. Duties/Responsibilities: Review, price, and enter incoming orders, order changes, and order cancellations from customers, sales representatives, or distribution cente...
Customer Service Representative, PT Evenings
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...