Texas Licensed Zendesk ConsultantVirtualVocations • Cedar Rapids, Iowa, United States
Texas Licensed Zendesk Consultant
VirtualVocations • Cedar Rapids, Iowa, United States
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A company is looking for a Freelance Zendesk Consultant - AI Trainer.
Key Responsibilities
Review pre-generated intents and transform them into a logical sequence of agent steps
Define test cases, including dialogue flow and agent responses
Create a Golden Path for optimal tool usage by the agent
Required Qualifications
Bachelor's or Master's Degree in Business Administration or relevant field
Minimum of 3 years of professional experience with Zendesk administration / configuration
Advanced level of English (C1) or above
Ability to learn new methods and switch between tasks quickly
Access to a laptop and internet connection for remote work
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Licensed Consultant • Cedar Rapids, Iowa, United States
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