Are you currently in a retail position looking to transition into a corporate career? Are you a recent graduate looking to kick-start your career?
Are you working in a customer service role and want to transition to a new company?
If any of these ring true, we have the right opportunity for you! Our client, a high growth and well-known financial services company is looking for an Entry Level Customer Support Specialist to join their team.
This Entry Level Customer Support Specialist position is a great opportunity for a retail sales associate changing their career, or an entry level candidate interested in a client services role.
This company is passionate about their mission, provides excellent training and development and supports their employees with strong leadership and management.
Joining this company is not just finding a job it is finding a family and a career!
Entry Level Customer Support Specialist Responsibilities :
- Reach out to existing clients to troubleshoot and resolve technical issues
- Track and follow-up on a high volume of open issues in order to maintain a high quality of customer experience
- Provide impeccable client and customer support by maintaining a positive attitude and creating innovative solutions
- Communicate internally, escalating client requests and concerns for prompt and thorough resolution
Entry Level Customer Support Specialist Requirements :
- Bachelor’s degree preferred
- At least 6 months of customer service or office support experience, either in a retail, school or corporate setting
- Ability to think outside the box to problem solve for customers
- Ability to meet daily and weekly goals and metrics
If you’re hesitating to apply to this position don’t! This could be the best career move you make.
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