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Freelance Zendesk AI Trainer
VirtualVocationsAkron, Ohio, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Freelance Zendesk Expert - AI Trainer.
Key Responsibilities
Review pre-generated intents and transform them into a logical sequence of agent steps
Define test cases including dialogue flow and agent responses
Create optimal sequences of tools for agents and write User Agent instructions
Required Qualifications
Bachelor's or Master's Degree in Business Administration or relevant area
Minimum of 3 years of professional experience with Zendesk admin / configuration
Experience setting up ticket forms, triggers, macros, and automation
Advanced level of English (C1) or above
Ability to learn new methods and switch between tasks quickly
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Trainer • Akron, Ohio, United States
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