Job Title : Corporate Customer Service Representative
Location : Bergen County, NJ
Compensation : $20-$24 per hour, depending on experience
Job Overview :
We are seeking a Corporate Customer Service Representative to join our client's team in Bergen County, NJ. The ideal candidate will have a strong background in customer service and related office experience.
This role will require handling customer inquiries, resolving issues efficiently, and providing top-tier service to corporate clients.
If you are detail-oriented, a strong communicator, and excel in a fast-paced environment, we encourage you to apply.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and other communication channels in a professional and timely manner
- Resolve customer issues, complaints, and concerns efficiently while maintaining a positive company image
- Process customer orders, returns, and service requests
- Maintain accurate records of customer interactions and transactions in the company’s database
- Collaborate with internal departments to resolve complex customer issues and improve overall service delivery
- Assist with administrative tasks, including filing, data entry, and office organization as needed
Qualifications :
- 1-2 years of experience in a corporate customer service or office role
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities with attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently as well as in a team environment
- Ability to multi-task and manage time effectively
- High school diploma or equivalent required; some college coursework is a plus
Schedule :
Full-time, Monday to Friday
To Appy :
Interested candidates should submit their resume and cover letter to [email protected]