Responsibilities
Enter / exit structures, crawl spaces, climb over and on top of structures, ascend and descend stairs and ladders.
Must deliver premier customer service to resolve pest issues.
Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
Record work activities and complete all paperwork after finishing services.
Perform residential pest management service routes with the highest level of customer service, professionalism, and efficiency.
Complete all duties required by a pest / mosquito / termite service professional : customer consultation, inspection, identify / eliminate conducive conditions and perform proper treatments.
Maintain and care for company equipment, vehicle and gas card and other job-related items.
Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
Qualifications
TRAITS
Reliable : Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence.
Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
People Person : Keeps things positive and energizes people. Adaptable and flexible while working with different personality styles.
Develops strong working relationships with team members from different departments.
Emotionally Intelligent, Strong Communicator : Effectively conveys ideas and information in a way that is suited to different audiences and personalities.
Actively listens to team members and incorporates feedback and insights gained from others.
SKILLS
Tech Literate : Proficient with commonly used documents and software (word processing, spreadsheets, etc.) and capable of learning new software in a fast-paced environment.
Familiarity with Google Workspace tools is a plus.
Problem-solver : Prioritizes understanding the problem over chasing new solutions. Pays close attention to the details and has a keen sense for what’s not working and how it can be improved.
Operational Efficiency : Understands operational processes and workflow optimization strategies to enhance productivity and efficiency.
Cross-Functional Collaboration : Collaborates with different departments to align operational processes and ensure seamless coordination with all stakeholders.
Task Management : Utilizes task management software (Asana) to organize, track, prioritize, and complete routine tasks.
Organization and Time Management : Able to prioritize tasks while staying on top of multiple workflows in process and to achieve those tasks on time and on target.
EXPERIENCE & OTHER REQUIREMENTS
Must pass required background check and drug screening and motor vehicle record.
Must be 21 years or older w / valid driver's license
Works well in the presence of all pests
Physical labor experience (working in outside conditions) ???????
CA pest control applicator or Branch 2 license is needed
Ability to bend, lift, sit, stretch, reach, crouch
Able to lift at least 50 pounds
Benefits
Medical, dental, vision, life insurance
401K with company match
PTO and Paid Holidays
Employee Assistance Program (EAP)
Short and Long Term Disability