ADP is hiring an Associate Account Manager .
- Are you ready to join a company offering career advancement opportunities throughout your career journey?
- Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more.
You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change your #1 goal is to help clients who have between 50 - 999 employees.
Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.
There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day.
You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on.
As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun.
Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.
We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.
We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc ® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.
Learn more about DEI at ADP on our YouTube channel : http : / / adp.careers / DEI Videos
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP , watch here :
https : / / adp.careers / Client Services Videos
WHAT YOU'LL DO : Responsibilities
What you can expect on a typical day :
Be a Trusted Advisor and Problem Solver. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to resolve issues and provide solutions.
You will take the initiative to seek answers and positive outcomes.
Build Relationships . You will build relationships with clients using the phone, email, and / or chat, where you will strive to exceed client expectations in every interaction.
You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
Educate and Provide Recommendations . You will leverage your ADP product and services knowledge to help clients understand our products' value.
You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
O rganize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
Pizza Hut - Shift Manager - Urgently Hiring
Would you like to only work 4 days out of the week and still get access to excellent benefits such as insurance, paid time off, and more? Do you want access to benefits on day one of employment? What about college tuition reimbursement?Hiring immediately! Are you looking for an opportunity for growt...
District Sales Manager (Grounds Maint. Equipment) (Level DOE)
As a District Sales Manager, your main objective will be to develop and manage an independent dealer distribution network to facilitate and maximize the share and sales of Doosan Bobcat grounds maintenance and turf equipment. Develop and maintain a dealer organization capable of delivering quality e...
Entry Level Insurance Sales (1601) - Direct Auto
This great opportunity provides the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. This great opportunity provides the opportunity for motivated individuals to o...
Boeing HBCU Quality Specialist Entry-Level and Associate Positions
This strategic investment is meant to help the company build the pipeline of technical talent through scholarships, experiential learning opportunities, high-touch collaboration, and career pathway opportunities for students including intern and entry level hiring. Entry-Level and Associate Quality ...
GC Pro Account Manager- Outside Sales
Position Summary: GC Pro Account Manager- Outside Sales. Are you a high-performing AV Sales Professional looking to embark on a journey to propel your career to the next level?. The Account Managers' time should be spent in the field away from the stores or their office, approximately 50% or greater...
Area Sales Manager - Lasers - Capital Equipment
The Area Sales Manager is responsible for generating revenue and executing our sales methods in their designated geographical area. Collaborate with sales representatives in and out of assigned territory to share best practices, support a cohesive sales approach to meet individual and group sales qu...
Sales - Entry Level
We've created a personal development program for Entry Level Sales Representatives that is designed to bring out the best of your sales skills. What you'll do as an Entry Level Sales Rep:. Previous experience is NOT necessary, as we offer paid training and ongoing support…Just bring y...
Associate Account Manager - Channel Support
ADP's Channel Support Team is Growing! We are hiring Associate Account Managers (NON-SALES). The Account Manager will provide a variety of services to an assigned client base for including. Train and mentor account managers. Coordinate and manage client level projects. ...
Outside Sales Regional Account Manager - Industrial Component Service and Repair
Associates / Bachelor's degree in business, sales, engineering or related discipline is preferred. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication. Previ...
Commercial Lines Account Manager
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention. Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication. Coordin...