Job Description
Job Description
Job Description :
Draw House Concepts, a leading architecture firm in San Antonio, TX, is seeking a Customer Service Representative to provide outstanding support to our clients and partners.
In this role, you will handle inquiries, assist with project-related communications, and ensure a smooth and positive experience for every customer.
The ideal candidate is proactive, detail-oriented, and has strong interpersonal skills.
Key Responsibilities :
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Help customers resolve issues and complaints effectively and efficiently.
- Provide comprehensive product information and guidance to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to enhance customer experience and address issues.
- Manage multiple priorities and inquiries simultaneously while ensuring timely follow-up and resolution.
Qualifications :
- High school diploma or equivalent
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
Benefits :
- Competitive salary.
- Paid time off and holidays.
- Opportunities for career advancement.
- Health, dental, and vision insurance.
We are searching for a dedicated and resourceful individual to join our team and support our valued clients. If you are passionate about helping others and thrive in a collaborative environment, we encourage you to apply!
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