Responsibilities
Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A / V systems, document cameras, streaming technologies, etc.
and collaboration technologies
- Integration and configuration of videoconferencing and A / V equipment with Extron control systems
- Integration, test, configuration and troubleshooting of IP and ISDN networks in support of videoconferencing and A / V equipment
- Trouble-ticket reports and maintenance of customer service profiles
- Monitor construction activities and materials delivered to sites
- Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams
- Schedule final walk with management
- Ensure all work meets or exceeds the specifications and standard of excellence of our teams.
Basic Qualifications
- Bachelor’s Degree required from an accredited, not for profit university or college
- A track record of commitment to prior employers
- 5+ years of related experience in support and troubleshooting of videoconferencing and A / V technologies and networks
- Strong knowledge of Polycom, MS Teams Rooms, Zoom and legacy videoconferencing systems required
- Experience with MCUs, gateways, gatekeepers, and infrastructure hardware and software
- Knowledge and familiarity with the installation, configuration and trouble-shooting Extron control systems
- Demonstrated knowledge of H.323, H.320 and SIP networks
- Working knowledge of videoconferencing standards
- Proficient in the use of Microsoft’s Office Suite
- May require occasional lifting (up to 50 lbs.)
Preferred Qualifications And Skills
- VoIP and networking experience a plus
- Strong customer service and organizational skills
- Demonstrated ability to work independently and exercise good judgment
- CAD and Visio skills a plus
- Detailed oriented, and ability to handle multiple tasks
- Strong oral and written communication skills
- Solid problem solving and consultative skills in a fast-paced environment
- Solid organizational skills, including multitasking and time-management
- Ability to work with and communicate effectively with subcontractors, engineering staff, consultants, designers
- Ability to perform under-pressure
- Excellent customer service skills
- Able and willing to work early and late hours as needed
Travel : This position will require travel to our multiple offices across the country.
What’s in it for You
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to) :
- Comprehensive healthcare coverage : Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and / or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
- Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
- Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks